Blog post updated Aug. 11, 2021
Click to Chat is available again as of Aug. 11, 2021
Unemployment insurance claimants are able to use an online chat tool to speak with a claim specialist.
How do I access Click to Chat?
We recommend first reading the frequently asked questions at labor.idaho.gov/uifaqs. If you are unable to find the answer to your question, simply select the Click to Chat link located near the bottom of the page.
Is Click to Chat secure?
Click to Chat utilizes the same security measures and protocols currently used by the Labor Department to keep information secure. It is as safe as using our website or phone system.