by Idaho Department of Labor Director Jani Revier
As Idahoans grapple with the fallout from the ongoing COVID-19 pandemic and many face an uncertain economic future, I want to assure the people of Idaho that the Department of Labor is here to assist our fellow citizens through these difficult times.
Because of the rapid onset of the pandemic and immediacy of its impact on our economy, states across the country had almost no time to ramp up services to meet the urgent demand. Here in Idaho, we have seen a 4,400 percent increase in the number of claims being filed from the week prior to March 8, when Gov. Brad Little declared a state of emergency. Calls coming into our office have exploded and the sheer volume of web and phone traffic has caused strains on our staff and technical challenges for our systems.
We are redirecting department resources and hiring new people, but it will take time – several weeks – to address the issues and answer every question.