Tag Archives: pending claims

Labor Department Clears 85 Percent of Pending Unemployment Claims

News Release

For Immediate Release: July 1, 2020
Media Contact: Darlene Carnopis, darlene.carnopis@labor.idaho.gov or Georgia Smith, georgia.smith@labor.idaho.gov

The Idaho Department of Labor has cleared about 85 percent of 42,000 pending claims, as of June 6, and expects to work through the remaining 5,500 pending claims by mid-July.

A total of 120 Maximus call center agents are now working with department staff to answer phones and re-set passwords among other tasks. With increased staffing, wait times have been cut in half and most calls are now being answered. Call volumes have significantly decreased as backlogs reduce.

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