Tag Archives: SIDES

Labor e-response system helps employers respond to unemployment insurance claims

NEWS RELEASE

For Immediate Release: Nov. 23, 2022
Media Contact: Tyler.Smith@labor.idaho.gov

Idaho employers with fewer than 500 employees can save money and respond quickly, easily and accurately to unemployment insurance claims filed against their account by using an online e-response system available through the Idaho Department of Labor.

Businesses that register with the State Information Data Exchange System (SIDES) will be assigned a personal identification number (PIN). Once they are signed up, they will automatically receive an email when employees stop working for them and file for unemployment benefits.

Each email includes a website address. Employers use their PIN to access and respond to a request. When finished, SIDES sends a confirmation number and a PDF for employer records.

In order to use this service, employers must respond to benefit claims requests in seven days. If there is a disagreement and employers don’t respond in this timeframe, they may be charged for benefits paid until the claim is appealed.

SIDES Benefits for Employers:

  • It’s free.
  • Prevent mistakes with a response format used nationwide.
  • Confirm data and check for completeness.
  • Get requests and respond faster.
  • Receive confirmation notices.
  • Reduce follow-up phone calls, mail and email.
  • Reduce postage costs and paper use.
  • Avoid mail delivery delays.
  • Improve fraud detection and reduce improper payments.
  • Reduce the number of appeal hearings.

Sign up for SIDES E-Response at www.labor.idaho.gov/SIDES.

For more information, visit www.labor.idaho.gov/eservices. Contact us at sides@labor.idaho.gov or (208) 947-1055.

Idaho employers save time, money using SIDES E-Response for unemployment claims.

Idaho employers can save time and money by responding to information requests for unemployment insurance claims filed by former employees in a secure, electronic environment.

SIDES logoSIDES (State Information Data Exchange System) is a simple tool to help employers respond to unemployment insurance requests in a quick, accurate, automated and secure way. The system is operating in 47 states, the District of Columbia and two territories.

“Responding to claims using SIDES E-Response saves Idaho employers hours of time and effort,” said Tyler Smith, SIDES coordinator for the Idaho Department of Labor. “The system is user friendly, intuitive and much more efficient than using paper.”

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Reporting, Responding Online Saves Employers Time, Money

Idaho employers save time, money and easily meet the deadline for responding to employee separations when they manage their unemployment insurance accounts online and communicate with the Department of Labor electronically.

“Many of our documents we get electronically anyway, so prior to having this I would have to go through and print them, get everything together and fax them,” said Connie Herbert, human resources representative for King’s retail. “With this new program I can have it up on one screen and payroll up on another and look up all the information. There’s places I can attach supporting documents and since they’re already electronic that’s really easy.”

SIDES E-Response  is a free online program that notifies businesses by email about any benefit claims filed against the business account. It also provides information for the employer to send an initial response.

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Responding to Unemployment Claims Online Saves Employers Time

Employers can now receive and respond to unemployment insurance claims online, saving time, money and potential tax amount increases.

In Idaho, all employers are now required to respond to unemployment insurance claims within seven days.

“If employers fail to respond to unemployment claims, their tax amount will increase,” said Tyler Smith, unemployment insurance technical services specialist.

SIDES / eResponse, the State Information Data Exchange System, provides a free online site for small businesses to respond to state unemployment insurance requests quickly, easily and accurately.

Errors such as incorrect addresses, lost mail or delays can result in employers paying more unemployment insurance than they should be responsible for. These errors are now avoidable by using SIDES.

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