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Labor e-response system helps employers respond to unemployment insurance claims

NEWS RELEASE

For Immediate Release: Nov. 23, 2022
Media Contact: Tyler.Smith@labor.idaho.gov

Idaho employers with fewer than 500 employees can save money and respond quickly, easily and accurately to unemployment insurance claims filed against their account by using an online e-response system available through the Idaho Department of Labor.

Businesses that register with the State Information Data Exchange System (SIDES) will be assigned a personal identification number (PIN). Once they are signed up, they will automatically receive an email when employees stop working for them and file for unemployment benefits.

Each email includes a website address. Employers use their PIN to access and respond to a request. When finished, SIDES sends a confirmation number and a PDF for employer records.

In order to use this service, employers must respond to benefit claims requests in seven days. If there is a disagreement and employers don’t respond in this timeframe, they may be charged for benefits paid until the claim is appealed.

SIDES Benefits for Employers:

  • It’s free.
  • Prevent mistakes with a response format used nationwide.
  • Confirm data and check for completeness.
  • Get requests and respond faster.
  • Receive confirmation notices.
  • Reduce follow-up phone calls, mail and email.
  • Reduce postage costs and paper use.
  • Avoid mail delivery delays.
  • Improve fraud detection and reduce improper payments.
  • Reduce the number of appeal hearings.

Sign up for SIDES E-Response at www.labor.idaho.gov/SIDES.

For more information, visit www.labor.idaho.gov/eservices. Contact us at sides@labor.idaho.gov or (208) 947-1055.