Elicia Johnson was so grateful for the job search assistance she received from Boise workforce consultant, Alma Welch, she kept her appointment even after she had accepted an offer just so she could tell Alma thank you.
Elicia first met Alma after being randomly selected for an Idaho Department of Labor job search assessment as an unemployment claimant. She had lost her job as an office manager after working with the same company for 23 years.
Alma gave Elicia an overview of the department’s services, discussed her job search progress and recommended resume and job search workshops.
Workforce consultant Robin Hollis answers questions about what Idaho Department of Labor consultants do and how they help Idaho job seekers find work:
What does an Idaho Department of Labor workforce consultant do?
Workforce consultants help with job searches and job placement. We also provide guidance, tools and tips to make a job seeker’s application and/or resume more marketable.
Some workforce consultants also help customers with unemployment insurance (UI) or programs that will make them more employable.
My main focus is serving as a Youth Case Manager. I work with at-risk youth between the ages of 16-21, help young people earn their GEDs or mentor and help them determine what career they want to pursue.
We also show people how to use the tools the Department of Labor has to offer such as Idaho’s Career Information System, Labor Market Information (wages and statistics) and all of the available agency website resources.