Navigators guide Idahoans through filing for unemployment insurance claims

NEWS RELEASE

For Immediate Release: Nov. 25, 2022
Media Contact: Pam.Rogers@labor.idaho.gov

Unemployment insurance navigators are now available at Idaho Department of labor locations across the state to guide people through filing a claim for benefits.

Unemployment insurance is an eligibility program that replaces part of a worker’s lost income when they become unemployed through no fault of their own. Eligible claimants are paid these benefits through tax accounts to which their former employers have contributed.

As Labor employees, the navigators are assigned to help people identify and avoid mistakes that result in a delayed benefit payment, an overpayment that needs to be paid back, or fraud.

Unemployment insurance navigators can answer questions about the claims process, from first filing to continued claims. They are available in seven local labor offices, from Post Falls to Idaho Falls, and in mobile locations like Mountain Home, Kuna, Meridian, Payette, Emmett, Blackfoot, Preston, Malad City and more.

Find or call your nearest location at labor.idaho.gov/officedirectory.

Part of a $2.28 million Unemployment Insurance Equity grant through the U.S. Department of Labor is funding the program. The grant’s purpose is to make unemployment insurance more accessible to underserved populations in Idaho.

For more information about unemployment insurance and other job seeker services, go to labor.idaho.gov.

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Idaho Department of Labor’s Navigators program is funded in part by a U.S. Department of Labor Employment and Administration Grant totaling $2,283,000.