Category Archives: FAQ Friday

Unemployment Claimants Can Now Use Internet Chat Tool for Help With Claims

Blog post updated Oct. 9, 2020

Click to chat is temporarily disabled. Please read our FAQs or call (833) 410-1009 for assistance with unemployment insurance claims.

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Unemployment insurance claimants are able to use an online chat tool to speak with a claim specialist.

How do I access Click to Chat?

We recommend first reading the frequently asked questions at labor.idaho.gov/uifaqs. If you are unable to find the answer to your question, simply select the Click to Chat link located near the bottom of the page.

Is Click to Chat secure? 

Click to Chat utilizes the same security measures and protocols currently used by the Labor Department to keep information secure.  It is as safe as using our website or phone system.

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Recursos de Seguro De Desempleo para Reclamantes que Hablan Español

Yo hablo Español y no puedo leer Ingles. ¿Cómo yo puedo archivar un reclamo?

Nosotros le ayudaremos archivar su reclamo por teléfono; pero, antes de llamar, junte la siguiente información:

  • Información de su historial de trabajo por los últimos dos años que incluya nombre de empleadores, direcciones, números de teléfono, nombre de supervisores y fechas de empleo.
  • Información de su contacto actual, incluyendo dirección de correo, numero de teléfono y correo electrónico.
  • Información sobre su licencia de manejo o número de ID estatal y autorización de trabajo (mica), si corresponde.

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New IdahoWorks: What Unemployment Claimants Need to Know

The unemployment insurance website will be temporarily unavailable starting at 6 p.m. Wednesday, June 10 until 7 a.m. Monday, June 15.

The temporary shutdown is necessary because beginning June 15, we are launching a new IdahoWorks, a free online system job seekers use to find jobs

Q. I normally file my weekly report every Sunday. When should I file my weekly report during the temporary shutdown?

A. Our system will be available at 7 a.m. MDT Monday, June 15. Provided you file your weekly report on Monday, you should receive an eligible payment for week ending June 13 on Thursday, June 18.

Remember, you have until Saturday, June 20 until midnight to file your weekly report for the week ending June 13.

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New IdahoWorks FAQ for Job Seekers

The Idaho Department of Labor is launching a new IdahoWorks on Monday, June 15. IdahoWorks is the free online system job seekers use to find jobs, create resumes and profiles that can be matched to employers and career exploration options. ​

In order to launch the new system, the job search, job posting and the unemployment insurance systems will be temporarily unavailable starting at 6 p.m. Wednesday, June 10 until 7 a.m. Monday, June 15. Read our FAQs for unemployment insurance claimants for more information on how the downtime affects the filing process.

Q. What is the new IdahoWorks?

A. It is a user-friendly Web-based workforce development system that connects job seekers to jobs, employers to qualified talent and workforce professionals to tools that improve efficiency and employment outcomes. It is powered by the America’s Job Link Alliance. Continue reading

New IdahoWorks FAQ for Employers

Beginning in mid-June 2015, the Idaho Department of Labor is launching a new IdahoWorks, the free online system businesses use to post jobs and recruit workers. ​As the launch date nears, more information will be added to this list, so please check back often.

In order to launch the new system, the job search, job posting and the unemployment insurance systems will be temporarily unavailable starting at 6 p.m. Wednesday, June 10 until 7 a.m. Monday, June 15. 

Q. What is the new IdahoWorks?

A. It is a user-friendly Web-based workforce development system that connects job seekers to jobs, employers to qualified talent and workforce professionals to tools that improve efficiency and employment outcomes. It is powered by the America’s Job Link Alliance. Continue reading

Employer Quarterly Tax Reports Move Online

All Idaho employers are now required to file quarterly unemployment insurance reports online at labor.idaho.gov/employerportal. As of Jan. 1, 2015, quarterly reports are only available online at labor.idaho.gov/employerportal.

Q: Why did Idaho move to online tax reporting services?

A: Online filing saves taxpayer dollars and results in greater accuracy when calculating taxes due. Additionally, payments can be scheduled in advance, up to the due date.

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Why Did I Receive a 1099G Tax Form?

The article was updated with new information on Dec. 14, 2020.

Why did I receive a 1099G tax form from the Department of Labor? Are unemployment insurance benefits taxable?

If you collect or repay unemployment insurance benefits during any taxable year, you should receive a 1099-G IRS form that shows the total taxable unemployment compensation issued to you from the State of Idaho for a calendar year.

Unemployment insurance benefits are taxable. Payment information is reported to the Internal Revenue Service (IRS) and you are required to file a tax return for payments received or repaid.

Sample 1099G form

I collected or repaid unemployment insurance benefits and have not received my 1099G tax form yet. Where is it?

The department mails 1099-G forms at the end of January to the address you have listed on your unemployment insurance contact information. The post office may return a Form 1099-G as undeliverable if you move and do not update your address. It is your responsibility to make sure the Idaho Department of Labor has the most recent and correct address. If your address has changed, log into the Claimant Portal and update it by selecting “Edit Profile” on your homepage, even if you are no longer filing. IMPORTANT: YOUR 1099-G WILL INCLUDE YOUR ENTIRE SOCIAL SECUIRTY NUMBER, AS REQUIRED BY THE INTERNAL REVENUE SERVICE. FAILURE TO UPDATE YOUR MAILING ADDRESS COULD RESULT IN YOUR 1099-G GOING TO THE WRONG ADDRESS AND PUT YOUR IDENTITY AT RISK.

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FAQ Friday – I Filed My Unemployment Claim. Now What Happens?

This blog post was updated with new information on March 9, 2017.

Q. I filed my initial unemployment insurance claim online. Now what?
  • Ensure your contact information is updated and correct. If more information is needed, we will email or call you, depending on the preferred contact method you selected on your application. We will also mail information regarding your claim. Failing to keep your address current can also result in payment delays.
  • Report your Waiting Week. This is the first weekly report, and you must report your waiting week to certify your claim. File your waiting week online the first Sunday after you open your claim. If you never report your waiting week, nothing will happen on your claim.
Q. How do I give my side of the story about why I am no longer working?

Once you file your weekly report for your waiting week, we will contact you by phone or email for information regarding your separation. Please note: It can take four to six weeks for a determination to be made during high volume months (November though February). Once a determination is made, it will be mailed to you. If you are allowed benefits, you will be paid the weeks you filed for and were otherwise eligible for. Payment will be issued by debit card or direct deposit. If you have received benefits via direct deposit in the past, you may need to update your banking information. If you are denied, the determination will explain why and how to protest the decision.

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FAQ Friday – Where can I learn about wages paid in my area?

The best source of wage information is the Occupational Employment and Wage Survey, a large survey of employers conducted in every state by the state workforce agencies such as Idaho Department of Labor, Oregon Employment Department and Utah Department of Workforce Services using the same procedures as developed by the U.S. Bureau of Labor Statistics. That allows us to compare data from one state to another and know the results are reliable.

 

wages

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FAQ Friday – How Can Employers Manage Unemployment Insurance Online?

Q: What online services are available for employers to manage unemployment insurance?

A: Employers can respond to benefit claim requests, report and pay their unemployment insurance taxes and report new hires online, anytime.

Screen Shot 2014-02-18 at 10.44.31 AMQ: How can I respond to claim requests electronically?

A: When former employees file claims for unemployment insurance employers can be notified electronically so they can provide a time-sensitive initial response. Two options are available depending on the size and type of your business.

E-Response is an online exchange system for small business with fewer than 100 employees. Employers receive email notices for any employee-reported separations and benefit claims filed against their business. Each notice includes a website address and personal identification number (PIN) for responding electronically. An online manual is available to guide you through the E-Response enrollment process.

SIDES Data Exchange is an online data exchange system for large businesses with more than 100 employees, state agencies and third party payroll administrators. Report separation information, verify earnings and review potential fees. Save money with faster and more accurate determinations, fewer improper payments and by sharing data between states. Visit the SIDES website for more information or watch a video about using SIDES.

To determine which of the two services would be best for your business, view or download the SIDES and SIDES E-Response Comparison Table.

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