Category Archives: FAQ Friday

Unemployment Claimants Can Now Use Internet Chat Tool for Help With Claims

Blog post updated July 27, 2016.

Unemployment insurance claimants are able to use an online chat tool to speak with a claim specialist.

How do I access Click to Chat?

We recommend first reading the frequently asked questions at labor.idaho.gov/uifaqs. If you are unable to find the answer to your question, simply select the Click to Chat link located near the bottom of the page.

Is Click to Chat secure? 

Click to Chat utilizes the same security measures and protocols currently used by the Labor Department to keep information secure.  It is as safe as using our website or phone system.

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Recursos de Seguro De Desempleo para Reclamantes que Hablan Español

Yo hablo Español y no puedo leer Ingles. ¿Cómo yo puedo archivar un reclamo?

Nosotros le ayudaremos archivar su reclamo por teléfono; pero, antes de llamar, junte la siguiente información:

  • Información de su historial de trabajo por los últimos dos años que incluya nombre de empleadores, direcciones, números de teléfono, nombre de supervisores y fechas de empleo.
  • Información de su contacto actual, incluyendo dirección de correo, numero de teléfono y correo electrónico.
  • Información sobre su licencia de manejo o número de ID estatal y autorización de trabajo (mica), si corresponde.

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Unemployment Claimants: Speed Up Your Claim with the Online Alternative Base Period Affidavit

Unemployment insurance claimants can now report their earnings online by using the Alternative Base Period Affidavit and – if they are personally and monetarily eligible – receive their unemployment insurance benefits sooner.

Q. What is the Alternate Base Period Affidavit?

A. The affidavit is a form claimants can fill out to provide their earnings before the employer is required to report quarterly taxes.

Q. What is an Alternate Base Period?

A. When you file for unemployment insurance benefits we look at your regular base period which consists of your gross earnings during the first four of the past five completed quarters.

If you do not qualify monetarily in this base period, we may be able to roll one quarter forward and use what is referred to as an alternate base period.

For example, if you file a claim on July 6, 2015, your regular base period would be April 2014- March 2015. If you are not eligible on a regular base period claim we can potentially use the alternate base period of July 2014-June 2015, which is basically the result of rolling one quarter forward.

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New IdahoWorks: What Unemployment Claimants Need to Know

The unemployment insurance website will be temporarily unavailable starting at 6 p.m. Wednesday, June 10 until 7 a.m. Monday, June 15.

The temporary shutdown is necessary because beginning June 15, we are launching a new IdahoWorks, a free online system job seekers use to find jobs

Q. I normally file my weekly report every Sunday. When should I file my weekly report during the temporary shutdown?

A. Our system will be available at 7 a.m. MDT Monday, June 15. Provided you file your weekly report on Monday, you should receive an eligible payment for week ending June 13 on Thursday, June 18.

Remember, you have until Saturday, June 20 until midnight to file your weekly report for the week ending June 13.

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FAQ Friday – What are My Unemployment Insurance Work Search Requirements?

Note: This article was updated on June 8, 2017

If you are receiving unemployment benefits, you should develop a realistic plan to become re-employed.

You are required to make a good faith effort to seek work each week you claim benefits, even if you are employed part time. We require at least two employment contacts per week.

Never assume that you are not required to look for work.

How do I report my work search?

When you file your weekly certification at labor.idaho.gov/cc, you will be asked to enter your work search contacts. We will ask how you applied for the position and for the companies’ contact information. You can save yourself some time by using our work search log to gather the information so you have it ready when you file your weekly continued claim certification online.

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New IdahoWorks FAQ for Job Seekers

The Idaho Department of Labor is launching a new IdahoWorks on Monday, June 15. IdahoWorks is the free online system job seekers use to find jobs, create resumes and profiles that can be matched to employers and career exploration options. ​

In order to launch the new system, the job search, job posting and the unemployment insurance systems will be temporarily unavailable starting at 6 p.m. Wednesday, June 10 until 7 a.m. Monday, June 15. Read our FAQs for unemployment insurance claimants for more information on how the downtime affects the filing process.

Q. What is the new IdahoWorks?

A. It is a user-friendly Web-based workforce development system that connects job seekers to jobs, employers to qualified talent and workforce professionals to tools that improve efficiency and employment outcomes. It is powered by the America’s Job Link Alliance. Continue reading

New IdahoWorks FAQ for Employers

Beginning in mid-June 2015, the Idaho Department of Labor is launching a new IdahoWorks, the free online system businesses use to post jobs and recruit workers. ​As the launch date nears, more information will be added to this list, so please check back often.

In order to launch the new system, the job search, job posting and the unemployment insurance systems will be temporarily unavailable starting at 6 p.m. Wednesday, June 10 until 7 a.m. Monday, June 15. 

Q. What is the new IdahoWorks?

A. It is a user-friendly Web-based workforce development system that connects job seekers to jobs, employers to qualified talent and workforce professionals to tools that improve efficiency and employment outcomes. It is powered by the America’s Job Link Alliance. Continue reading