Claimant FAQs about Unemployment Insurance and COVID-19

FAQs for Claimants
Español

See these unemployment insurance FAQs for how to file and navigate the system.

CARES Act
COVID-19 Related Questions
General Unemployment Insurance

Updated or new FAQs are noted with the date.

CARES Act

NEW April 15: I received my $1,200 stimulus payment. Do I report it on my unemployment insurance application or weekly certification?

No. The stimulus payment is not tied to employment and is not reportable for unemployment insurance purposes.

UPDATED May 15: Are independent contractors or self-employed workers covered?

Yes. Labor is now making payments for the Pandemic Unemployment Assistance program. Find details about the benefit on our Pandemic Unemployment Assistance program web page.

NEW May 15: How does the Pandemic Unemployment Assistance program help me if I’m not self-employed?

We have set up web pages with information for low wage earners and for workers with pending or denied issues.

UPDATED July 10: How long does the $600 temporary increase last?

Payments are effective March 28, 2020 through the week ending July 25, 2020. You’ll find more information on the Federal Pandemic Unemployment Compensation program on the Labor website.

UPDATED June 26: Is the $600 temporary increase through the CARES Act taxable?

Yes. Like regular benefits, it is taxable. Ten percent will be withheld if you elected to have taxes withheld from your regular benefits. Find more information about changing your election.

NEW July 10: Are there extensions available for the $600 temporary increase?

No. The program that provides for the temporary emergency increase is a federal program under the CARES Act.

UPDATED April 30: I have exhausted my UI benefits. Are additional benefits available?

Yes. You’ll find more information on the Pandemic Emergency Unemployment Compensation program on the Labor website.

UPDATED April 28: Do I have to report other income, for example, if my employer gave me part of their stimulus package?

Yes. This is reportable income categorized as ‘other income,’ and reportable in the week that you receive it. This is reportable every week if you are receiving it on your regularly scheduled pay dates. This occurs when the employer gets a Paycheck Protection Program loan and then pays the claimant their regular or a portion of their regular paycheck.

COVID-19 Related Questions

NEW July 10: Why did I receive a ‘Pandemic Unemployment Assistance Personal Eligibility Determination Not Eligible for benefits under PUA’ letter in the mail denying benefits?

You were denied benefits for the period of time listed on the letter because you did not indicate you were unemployed due to qualifying COVID-19 pandemic reasons on your weekly certification application. If you disagree with the determination, you may appeal. Appeals must be written and signed. You may fax the appeal to (208) 334-6440, or mail it to the Appeals Bureau at 317 W. Main St., Boise, Idaho 83735 or email idahoappeals@labor.idaho.gov

NEW May 12: Can I lose my benefits if I do not return to work when my employer’s business reopens?

Yes. You can potentially lose benefits if you do not return to work when the business opens. We would obtain details to find out whether the claimant had good cause for not returning to work.  We would ask for the reason for refusing work. Is this based on concern or fact (for example, do others in the workplace have COVID-19)?  What does the employer have in place to keep them safe? What are the claimant’s duties in relation to interacting with others?  Could they telework? These questions and more must be asked to determine if the claimant has good cause for refusing work. We would look at each situation on a case-by-case basis.

NEW May 12: What should I do when I return to work or find new employment?

It is important that you stop filing weekly reports when you return to work full time, even if you will not be receiving a paycheck that week. You do not need to contact the department or withdraw your claim when you return to work full time. Your claim will go inactive within two weeks after you stop filing weekly reports. If you become unemployed or underemployed again, you must reopen their claim at labor.idaho.gov/claimantportal.

NEW May 12: Is it possible for claimants with health issues to expedite the claims process?

No. Claims are generally worked oldest to newest. They are not in order based on need.

What if I‘m temporarily laid off because the place where I work is temporarily closed due to the COVID-19 virus?

An individual temporarily laid off may qualify for benefits if he or she was able, available for and actively seeking work or returning to work with their employer.

Updated April 3: Will I be required to look for work if I am temporarily out of for work because of coronavirus (COVID-19)?

No. If you are unemployed due to COVID-19 related reasons and will be returning to work with your employer, you are not required to seek work or register for work with us. Answer ‘yes’ to the question asking if you are returning to work on your unemployment application. You are still required to submit your weekly reports and to maintain contact with your employer.

NEW April 1: I failed to indicate I would be returning with an employer on my online application. Do I need to call the department?

No.  If the question was marked incorrectly, you will initially be coded as work seeking, but our claim specialists are correcting this for you as quickly as possible. Many customers answered this question incorrectly due to the unique circumstances we are in.  If a claim specialist has already corrected your work search requirement, you will be asked if you maintained contact with your employer when you submit your weekly certification. If a claim specialist has not yet corrected your work search requirements, you will be asked to provide at least two work search contacts. Answer that you are unable to report two work search contacts for the week.  A question will appear asking: “you indicated you did not seek work for this benefit week, is that correct?” Answer yes. You will be asked to  select the reason you did not seek work. Click on Other. Indicate you will be returning to work with your employer as soon as COVID-19 restrictions subside. A claim specialist will review these weekly reports, waive the work search requirement and correct your work search status on your claim.

Will my waiting week be waived?

It depends. If you filed your claim on or after 3/8/2020, the waiting week is waived for the length of Gov. Brad Little’s proclamation.  If you filed your claim prior to 3/8/2020, there are no provisions to waive the waiting week. Click here for more information.

What if I am ill or have been diagnosed with COVID-19?

If you are unable to work due to COVID-19, you would not meet the able requirements to qualify for benefits. If you become ill after you have applied for unemployment, eligibility would be determined on a case-by-case review.

What if I quit my job because I am generally concerned over the COVID-19 virus?

It depends. Quitting for health reasons may be good cause. This would be determined on a case-by-case review.

What if I am confined to my home because of COVID-19?

It depends. If you are physically or mentally unable to work due to COVID-19, you generally would not meet the availability requirements to qualify for benefits. If you are isolated (quarantined) due to direction of a medical professional, local health district, your employer or state/local government, you may be eligible if you are off work because of COVID-19 and provided you are returning to work with your employer. If you are unemployed due to the Governor’s stay home order, you may be eligible for benefits.

What if I leave work because my child’s school has temporarily closed, and I feel I have to stay home with the child?

An individual who leaves work voluntarily without a reason attributable to the employer is generally disqualified from receiving UI. The reason the individual in this situation left work would not be considered attributable to the employer. Consequently, the individual would likely not qualify for UI. If you are unable or unavailable for work, you would not meet the able and available requirements to qualify for benefits.

What if I am currently in isolation due to COVID-19, but have not been diagnosed?

You could be eligible for benefits. This would be determined on a case-by-case review.

If there is a separation due to the coronavirus, will I receive accrued vacation/PTO or sick pay?

It depends. Idaho law does not require the payment of vacation, holiday or sick pay. These items are agreed upon between the employer and the employee. If there is any change in a policy, the employee must be notified prior to the change.

General Unemployment Insurance

NEW June 26: : If I return to work before my benefits are paid, will I still receive them? ?

Yes, you will be paid for back dates for eligible weeks you have claimed, including the additional $600.

NEW April 23: I have heard about forms you can fill out and send to the unemployment agency to speed up the process. Is this option available?

No. Please do not submit a paper application or use apps that result in paper applications to file for unemployment. Idaho only accepts applications online at labor.idaho.gov/claimantportal. If you are unable to file online, you may call us at (208) 332-8942 and request that your claim be taken over the phone.

UPDATED April 8: I have a pending issue preventing payment. What does that mean?

If your status is “Pending Issue Stopping Payment,” additional information could be needed to determine if you are eligible for benefits. If a claims representative is not able to resolve the issue without speaking with you, they will contact you by phone or email for additional information to resolve your issue. Please be advised that your issue status on the Claimant Portal takes overnight to reflect resolved issues.

Should I contact the department if I have pending issues on my claim?

No. A claims representative will contact you by phone or email for additional information. It is not necessary for you to call or initiate a click to chat session with us to have the issue resolved. Continue to file your weekly certifications.

NEW April 3: Why does the online benefits application look like it’s unavailable?

We recently updated our application and it now compatible with tablets or cellphones. If you are applying online using a tablet or phone, please ensure you using Chrome, Edge or Safari browsers. You will not be able to use your phone or tablet if you are using Internet Explorer (IE).

Can employees work part time and receive unemployment?

Yes. They can receive some or all of their weekly unemployment payment if they work part time. Gross earnings must be reported on the weekly certification during the week earned (not when paid). Click here to learn how the wages affect unemployment payments.

What is the quickest payment method – direct deposit or a bank card?

Your first payment will arrive 7-10 business days earlier if you enroll in direct deposit. If you do not sign up for direct deposit, your payment method will default to a bank card. Please know that the bank card will arrive by mail 7-10 business days after your first payment is issued. You may enroll in direct deposit online at labor.idaho.gov/claimant portal under the Manage Claims section.

How long does it take for someone to receive their first payment?

If there is nothing preventing payment, likely in about a week after filing.  If there is an issue preventing payment, claims are worked in the order filed.  Unfortunately, right now, due to extremely high claims volume, there will be a delay.

NEW March 30: How much will I receive in unemployment insurance?

You can access your projected benefit amount online at labor.idaho.gov/claimant portal when you submit your unemployment insurance application. 

UPDATED April 3: Can I apply for benefits if I do not have an Idaho driver’s license?

Yes. If you file online and have an identification card or out-of-state driver’s license, your online profile information will remain unverified, but please continue with the online application.

 

***

Note: Comments were turned off from this article due to the personal, specific and confidential nature of the comments being posted. We will continue to add FAQs to address new situations as they arise.

 

See FAQs for employers

513 thoughts on “Claimant FAQs about Unemployment Insurance and COVID-19

  1. Cynthia L Hill

    How do I let the Dept. of labor know that I am being laid off due to the Coronavirus 19?
    I have already filled out my unemployment paperwork online.

      1. Dustin Imgram

        Are Idaho unemployment benefits now available to 1099 contract workers because of the stimulus bill that was passed by both chambers of Congress?

      2. Idaho Department of Labor Post author

        Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

      3. Carissa

        Will we receive back pay claims for the weeks we are waiting for you to implement the changes? Thanks

      4. Mario Rivera

        How do I get through to get an extension on my benefits. I’ve been calling all day. Please help me. I can’t seem to get a job due to this covid19. Thank you

      5. Idaho Department of Labor Post author

        We are working with the U.S. Department of Labor on the CARES Act so we can implement these changes, but they could take several weeks.

      6. Idaho Department of Labor Post author

        We’re not sure this is your situation but if you have a pending issue, a claims representative will contact you by phone or email for additional information. It is not necessary for you to call or initiate a click to chat session with us to have the issue resolved. Continue to file your weekly certifications.

      7. Idaho Department of Labor Post author

        This FAQ might answer your question. This is before the CARES Act, which is not yet implemented.
        How much will I receive in unemployment insurance?
        You can access your projected benefit amount online at labor.idaho.gov/claimant portal when you submit your unemployment insurance application.

      8. Natalie

        I’ve been out of work for 42 days and nothing has changed as far as unemployment goes. Are you any closer to implementing the Cares act!

    1. SRB

      I recently became an employee after being self employed / freelance bookkeeper. I’ve been an actual employee since Feb 2020 but was just laid off due to the coronavirus. I filed a claim and my claim was denied stating monetarily ineligible. What are my options as I now have no income coming in until further notice.

      1. Idaho Department of Labor Post author

        Part of the CARES Act may cover individuals who are not eligible for regular unemployment. We are currently working with the federal government on implementation. Please continue submitting weekly reports.

    2. Jon

      I’d like to know the same thing. They are requiring me to look for work even though I will be returning to my job as soon as all this shut down is over with.

      1. Idaho Department of Labor Post author

        Please refer to this FAQ: Will I be required to look for work if I am temporarily out of for work because of coronavirus (COVID-19)?
        No. If you are unemployed due to COVID-19 related reasons and will be returning to work with your employer, you are not required to seek work or register for work with us. Answer ‘yes’ to the question asking if you are returning to work on your unemployment application. You are still required to submit your weekly reports and to maintain contact with your employer.

  2. Pingback: COVID-19 Employer Resources | Dunn Corporate Resources

  3. Matthew hindman

    Why does all the news claim that the there is extra money to expand insurance but you continue to say there isnt ? If thats the case then where did it go

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

      1. Jim Sheetz

        If my earlier claim was denied, but the new rules would approve it, will there be an opportunity to either refile, or amend the existing filing?

      2. Idaho Department of Labor Post author

        A claims representative will contact you by phone or email for additional information. It is not necessary for you to call or initiate a click to chat session with us to have the issue resolved. Continue to file your weekly certifications.

      3. Laura K Torgensen

        What if you were previously withdrawn to overpayment. Will this be reversed if you are out of work due to Covid19?

      4. Idaho Department of Labor Post author

        Please contact us for specific details. The overpayment and fraud denial provisions have not changed at this time.

      5. Araceli Cruz

        Will changes implemented in the next several weeks be back dated to date of care act passing.
        Ex i receive benefits now of 200 a week but your system doesnt start giving out extra 600 til mid april, will i get 600 for the
        First two weeks of april or only 600 starting the day your system is up and running

      6. Idaho Department of Labor Post author

        CARES Act programs will be retroactive. New information today: The agency will start processing $600 Federal Pandemic Unemployment Compensation benefit payments in the next two weeks. People currently filing or receiving benefits under the state’s regular unemployment insurance program already qualify for the additional $600 and do not need to take further action. The benefit is retroactive to March 29, 2020, and ends with the week ending July 25, 2020.

      7. Dianne MacKay

        Will this be backdated? Would hate to be penalized for an archaic system.

  4. Esmeralda Rodriguez

    I had appeal my claim but haven’t recieved anything did that means I got denied

    1. Idaho Department of Labor Post author

      Because of the extenuating circumstances that we are facing, the appeals staff is reviewing each appeal to determine if the appeals process is necessary. If it appears an issue was caused because of an error, those requests are being forwarded to Labor unemployment insurance staff for corrections. Claimants who have sent appeal requests should check their Claimant Portal to see if issues remain pending on their account.

  5. Todd Houle

    i believe all my information has been properly submitted and today’s 1st weekly sub mission was done correct. will i be getting a bank card sent next week?

    1. Idaho Department of Labor Post author

      This FAQ might answer your question:
      What is the quickest payment method – direct deposit or a bank card?
      Your first payment will arrive 7-10 business days earlier if you enroll in direct deposit. If you do not sign up for direct deposit, your payment method will default to a bank card. Please know that the bank card will arrive by mail 7-10 business days after your first payment is issued. You may enroll in direct deposit online at labor.idaho.gov/claimant portal under the Manage Claims section.

  6. Nick

    Government: “quarantine yourself in your house”
    Idaho Job department: “You are still required to go out in public and do job interviews if you want this unemployment.”

    Doesn’t sound right but what do I know.

  7. Ben Wolicki

    My son was laid off due to COVID-19. He was deemed ineligible because he didn’t earn enough two quarters ago. Is there any waiver for income requirements?

    1. Idaho Department of Labor Post author

      Yes. This is part of the CARES Act. We are currently working with the federal government on implementation. We encourage him to continue submitting weekly reports.

  8. Alia

    Can restaurant owners file since they have to close due to the virus and plan on opening back up within the 16 weeks?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

      1. Geirrod

        If I was monetarily in eligible from my hourly wages but now that self-employed Uber drivers are eligible I would be eligible if my hourly rages and combined with what I earned Ubering Would that make me monetary eligible

      2. Idaho Department of Labor Post author

        We cannot answer specific questions but self-employment is part of the CARES Act. We are currently working with the federal government on implementation. We encourage you to continue submitting weekly reports.

      3. Janis Linnan

        I am self employed and followed the directive and filed for unemployment due to the COVID-19 virus. When Can I expect for benefits to begin?

      4. Idaho Department of Labor Post author

        We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  9. Kim

    I’m confused as to why the answers to “What if I am confined to my home…” and
    “What if I am currently in isolation due to COVID-19…” are different? They seem like the same question yet have very different answers those of which will result in serious repercussions for people.

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

      1. Michele Gilman

        Will sole proprietor’s who own a business considered non-essential and is shut down qualify for unemployment with this expansion? So far I’ve read only eligible if pay unemployment tax…?

      2. Idaho Department of Labor Post author

        This is a new FAQ about the issue:
        The CAREs Act expanded the unemployment insurance program to include Pandemic Unemployment Assistance (PUA). This program allows payment for individuals who are not eligible for regular benefits, particularly self-employed individuals. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  10. Jacob

    Why has normal on going unemployment not been processed? How late of a delay do I need to prepair for with zero heads up before hand…. again…. don’t worry I dont need to pay rent or buy food, water or fuel. Maybe if I pray that guy y’all call God will fill my fridge and fuel tank hahaha funny.
    Thanks
    Sincerely
    Apparently worthless idaho resident

  11. Mike

    can i file a claim if i’ve been reduced from full to part-time due to lack of business due to current coronavirus restrictions.

    1. Idaho Department of Labor Post author

      This might answer your question: Can employees work part time and receive unemployment?
      Yes. They can receive some or all of their weekly unemployment payment if they work part time. Gross earnings must be reported on the weekly certification during the week earned (not when paid). Click here to learn how the wages affect unemployment payments.

  12. abubakar mohamed

    I am a self-employer, due to to cov19 all my appointments were cancelled. I don’t anticipate to get an appointments until this things passes and I believe I do not qualify for disaster relief. What options do I have and others like me?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  13. Runaway Native

    What if your job is caring for adults with disabilities and you get sick your employer says you can’t return with out a dr note and your Dr says to stay home. Because your fever is not high enough to be tested Would you qualify for benefits?

    1. Idaho Department of Labor Post author

      This might answer your question: What if I am confined to my home because of COVID-19?
      It depends. If you are physically or mentally unable to work due to COVID-19, you generally would not meet the availability requirements to qualify for benefits. If you are isolated (quarantined) due to direction of a medical professional, local health district, your employer or state/local government, you may be eligible if you are off work because of COVID-19 and provided you are returning to work with your employer. If you are unemployed due to the Governor’s stay home order, you may be eligible for benefits.

      1. Allen

        I just returned to full-time a few weeks ago from being laid off due to the winter and now I’m being laid off due to the coronavirus, would I be able to get a extension since my funds have been exhausted on my all ready open claim?

      2. Idaho Department of Labor Post author

        This FAQ might answer your question:
        I have exhausted my UI benefits. Are additional benefits available?
        Yes. The CAREs Act expanded the unemployment insurance program to include Pandemic Emergency Unemployment Compensation (PEUC). This program extends benefits for claimants who exhaust their regular benefits. We are working with the U.S. Department of Labor on further details so we can implement these changes. If you have exhausted benefits, please continue to submit your weekly certifications. You will be made aware of any changes that will potentially affect your unemployment benefit claim.

  14. Dave Hanson

    Pretty heartless that the state can’t waive the waiting week. Shows they government employees and Little are still getting paid and richly.

    1. Idaho Department of Labor Post author

      A new FAQ was added on Friday, March 27:
      Will my waiting week be waived?
      It depends. If you filed your claim on or after 3/8/2020, the waiting week is waived for the length of Gov. Brad Little’s proclamation. If you filed your claim prior to 3/8/2020, there are no provisions to waive the waiting week.

      1. Rachel

        I filed on 3/30 due to COVID19 and I have to wait for the waiting week to end. Can you please clarify why this is the issue? No way to get through on the phones to talk to a person regarding this and the chat option is no longer available.

      2. Idaho Department of Labor Post author

        For claims filed after 3/8/2020, the waiting week is waived for the length of Gov. Brad Little’s proclamation.

  15. Rick Kloepfer

    if I am in the high risk category , ie.. age 60 and above, have respiratory asthma, blood type all in high risk and doctor advises shelter in place will I be eligible for unemployment benefits so long as I would be eligible if I were laid off temporarily and job attached?

    1. Idaho Department of Labor Post author

      We cannot answer questions about individual cases on social media. Please refer to the FAQS or call a claims specialist at (208) 332-8942

      1. Jessica

        If my pay is reduced due to Covid 19, are there any benefits to apply for to supplement the reduction?

      2. Idaho Department of Labor Post author

        Idaho does not currently have a program to address this situation. If your hours have been reduced to less than full time, you could potentially qualify for benefits.

      3. Lisa Lochner

        Will the rules for applying for unemployment during the coronavirus epidemic become more flexible now that congress finally passed a 2 trillion dollar relief bill? The current rules are unrealistic, infuriating, and unfair under the present unique circumstances. For example, schools are closed and many people do not have child care or can’t afford it. That is considered a barrier to employment under current unemployment benefit guidelines. Really?!

      4. Idaho Department of Labor Post author

        Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

      5. Rick Kloepfer

        I have tried calling the claims specialist at 208 332 8942, it is a constant busy signal, and I understand given the situation the volume and trying to handle it. I have done what I think I am supposed to do but there is all this confusion surrounding the Governors mandate and high risk individuals and what we are supposed to do. I know the program is trying to play catch up on the moving target so to speak. Being against the clock on making my claim by Friday at end of business day I have filed. I hope it is the right thing to do and I am moving forward. I am effected by the pandemic directly but am not sick. I am laid off because of my at risk situation and have tried to answer the questions honestly but am still confused about how the case by case situation is handled and if I answered as I should. Thank you for your help in this situation we are all in.

      6. Idaho Department of Labor Post author

        Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone. If there are questions on your claim, a claims specialist will contact you.

      7. Tyler Schmidt

        General Question that should apply to broad amount of people: Many people employed submitted their claim before the FAQ regarding selecting that they’d be re-employed within 16 weeks. Because of this, they now have to complete a work search in a total state mandated lock down, while employers have every intention of re-employment. 16 weeks is arbitrary in this crisis, so being that there is penalty of perjury written on every page, most did not select this and need to AMEND what they had originally submitted. Can this be done, and if so, how would one go about doing this? I’m sure this is a very sought after answer that is not just specific to me. Thank you.

      8. Idaho Department of Labor Post author

        This FAQ might answer the situation you describe: I failed to indicate I would be returning with an employer on my online application. Do I need to call the department?
        No. If the question was marked incorrectly, you will initially be coded as work seeking, but our claim specialists are correcting this for you as quickly as possible. Many customers answered this question incorrectly due to the unique circumstances we are in. If a claim specialist has already corrected your work search requirement, you will be asked if you maintained contact with your employer when you submit your weekly certification. If a claim specialist has not yet corrected your work search requirements, you will be asked to provide at least two work search contacts. Answer that you are unable to report two work search contacts for the week. A question will appear asking: “you indicated you did not seek work for this benefit week, is that correct?” Answer yes. You will be asked to select the reason you did not seek work. Click on Other. Indicate you will be returning to work with your employer as soon as COVID-19 restrictions subside. A claim specialist will review these weekly reports, waive the work search requirement and correct your work search status on your claim.

      9. Melissa

        Per the Idaho Department of Labor advisement I have called the number listed above countless times and haven’t been able to even get the phone to ring through. How would you like individuals to contact you via phone if no one is answering?

      10. Idaho Department of Labor Post author

        Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

      11. Idaho Department of Labor Post author

        We do not have our phones turned off. Our phones and chats are overwhelmed with the number of requests for help. We have additional staff helping and are working as quickly as we can. Thank you for your patience.

    2. David

      If the stimulus package is passed by the house tomorrow, how soon would self employed gig workers be able to apply for benefits?

      1. Idaho Department of Labor Post author

        Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the United States Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

    3. Jeff Kaye

      Where do I find the chat online section on the website? I have been on hold for hours.

    4. Not Idaho Employee

      No, The Department employees act like you are personally taking money from their paycheck. They will try and find any reason to decline your claim. This Department needs drained.

  16. Holly Bullis

    Are there any special considerations for those who work for a non-profit organization that does not offer UI due to the special circumstances of COVID-19?

    1. Idaho Department of Labor Post author

      Yes. Part of the CARES Act may cover individuals who are not eligible for regular unemployment. We are currently working with the federal government on implementation. Please continue submitting weekly reports.

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  17. David L

    What about self-employed or “contractors” affected by this new stay at home order??

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  18. Jose L Perez

    If I have been suspended for over payment would there be an exception for being laid off because of covid 19

    1. Idaho Department of Labor Post author

      There have been no changes to overpayment recovery.

  19. Kelly taylor

    Has idaho been approved for the increase in benifits because of the virus

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. We’re working out the details with our partners at the United States Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information

  20. Barbara G

    I applied for UI since i was laid off due to covid and it says I am monetarily ineligible. I have only lived in idaho since august and started work first of december. Wondering since it is due to covid if they are changing the rules and it will change my status?

    1. Idaho Department of Labor Post author

      Yes. Part of the CARES Act may cover individuals who are not eligible for regular unemployment. We are currently working with the federal government on implementation. Please continue submitting weekly reports.

  21. Alana Gall

    Can I collect unemployment if I am furloughed due to COVID 19? If yes, do I have a 2 week waiting period?

    1. Idaho Department of Labor Post author

      A new FAQ was added on Friday, March 27: Will my waiting week be waived?
      It depends. If you filed your claim on or after 3/8/2020, the waiting week is waived for the length of Gov. Brad Little’s proclamation. If you filed your claim prior to 3/8/2020, there are no provisions to waive the waiting week.

  22. Trent Griffith

    My benefits have been exhausted until the end of April this year. I was just laid off due to idaho going into lockdown. Am I able to get benefits because of this or no?

    1. Idaho Department of Labor Post author

      The CARES Act includes additional compensation, extensions and assistance for self-employed individuals. It may take several weeks to implement these changes.

  23. BJ Crangle

    What if the state is still shut down and the benefits expire? Are we just “SOL” then? Because we surely aren’t getting a job while this fiasco continues, and its no fault of our own. Do we get an extension then? Seems like this plan hasn’t been thought through at all.

    1. Idaho Department of Labor Post author

      The CARES Act includes additional compensation, extensions and assistance for self-employed individuals. It may take several weeks to implement these changes.

      1. Gene C

        My UI benefits were recently exhausted and I got an email saying that the CARES Act will allow for extensions and to keep filing weekly certifications in the meantime. However, the Idaho Portal is NOT allowing me to file anymore weekly certifications (option is grayed out). Is that because my UI benefits ran out? Do I have to reapply for UI or just wait for further instructions?

      2. Idaho Department of Labor Post author

        If you have not filed a claim for two weeks in a row, your unemployment claim has gone inactive. Please log into the claimant portal and select apply for benefits to reopen your claim. If your claim has expired and you have exceeded the Benefit Year Ending date, you will need to file a new claim. If you are still unable to claim, please keep track of your weekly activity so the department can take the information from you once the program is implemented.

  24. Kelsey

    What about “underemployment”. Is Idaho allowing those whose hours have been drastically cut to file for unemployment? I know Some states are doing this during this time.

    1. Idaho Department of Labor Post author

      This FAQ may answer your question: Can employees work part time and receive unemployment?
      Yes. They can receive some or all of their weekly unemployment payment if they work part time. Gross earnings must be reported on the weekly certification during the week earned (not when paid).

  25. Lisa Sandborgh

    If I live in Idaho, but worked in Washington, which state do I file in?

    1. Idaho Department of Labor Post author

      We would recommend calling the claims center so we can determine where you wages have been reported. You will probably be required to file in Washington because your employer paid taxes on your wages to that state.

  26. Jonathan Lannen

    Hi I am a 26 year veteran (Nov. 1 2019 retirement date but still haven’t received a retirement check) that had exhausted my benefits (with my current employer), that very week, my employer called to tell me I was laid off indefinitely (their words) until they see how this coronavirus thing played out. I know the federal government has released funding, why is Idaho denying benefit for those of us caught in this predicament? Do I sign up for food stamps? Please advise

    1. Idaho Department of Labor Post author

      We are working with the U.S. Department of Labor on how to implement the changes to unemployment benefits. In addition, it may take several weeks to change the computer system for the changes. The website Livebetter.idaho.org might be a good resource for you to check for short-term help.

  27. Tim Robertson

    This week was my last payment for unemployment insurance and have exhausted my unemployment bin Idaho but there is funds in Texas, can Idaho pull from Texas my funds? Because the coronavirus has affected my employment now.

    1. Idaho Department of Labor Post author

      We can’t answer questions about specific circumstances but the CARES Act does have additional compensation, extensions and assistance for self-employed individuals.

  28. Teresa Hamblin

    If a self-employed person cannot do his/her work due to Covid concerns, does he/she have to seek unrelated employment during this time to receive benefits? Thank

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  29. GWM

    If I am on an unpaid leave of absence due to a reduction in hours from my employer, am I able to apply for unemployment.

    1. Idaho Department of Labor Post author

      This might answer your question: Can employees work part time and receive unemployment?
      Yes. They can receive some or all of their weekly unemployment payment if they work part time. Gross earnings must be reported on the weekly certification during the week earned (not when paid).

  30. Mac

    How can we get answers emailed to us for quicker action with regards to staying safe when our employer is staying open even with a case of covid19?

    I need to know if I’m covered under unemployment benefits because a co-worker was tested positive and I’ve been in contact with someone who has been in first hand contact of a positive COVID19 person?

    1. Idaho Department of Labor Post author

      These FAQs may answer your question:
      What if I quit my job because I am generally concerned over the COVID-19 virus?
      It depends. Quitting for health reasons may be good cause. This would be determined on a case-by-case review.

      What if I am confined to my home because of COVID-19?
      It depends. If you are physically or mentally unable to work due to COVID-19, you generally would not meet the availability requirements to qualify for benefits. If you are isolated (quarantined) due to direction of a medical professional, local health district, your employer or state/local government, you may be eligible if you are off work because of COVID-19 and provided you are returning to work with your employer. If you are unemployed due to the Governor’s stay home order, you may be eligible for benefits.

  31. Loni

    Does EVERYONE entitled to unemployment benefits receiving the whole $600 a week stimulus?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

    2. Mark York

      Given how little Idaho pays this is a significant amount of money. Of course if one misses qualifying by state rules they’d get nothing unless I’m wrong? In other words I fail to qualify for benefits because of a low quarter or not enough wages in the benefit year I just lose even though I was laid off recently over Covid-19.

      1. Idaho Department of Labor Post author

        It is difficult to address every situation; each situation will be determined individually. It is possible that your situation is covered by the CARES Act. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

    3. Russell

      it appears that anybody that is unemployed gets an extra paycheck every week. Way go to Trump! Way to raise unemployment. It is now a better income on unemployment than my 20 dollar an hour job. For those of us who work hard and bring in just over 600 a week this is a slap in the face. Understandable that people are in need. But in need of damn near doubling their income? I think not. At this rate unemployment will pay better than most jobs. Way to encourage Americans to sit home and collect money. Sure its only temporary. But, if the unemployed get unemployment check and 600 a week till July 31st that’s 9600 dollars in their pocket. So let me get this straight if I lose my job or leave because im afraid im gonna catch Cornavirus I will be safe at home and make almost double what I do now. Does anyone else see that this is ass backwards?

    1. Idaho Department of Labor Post author

      A new FAQ was added on Friday, March 27: Will my waiting week be waived?
      It depends. If you filed your claim on or after 3/8/2020, the waiting week is waived for the length of Gov. Brad Little’s proclamation. If you filed your claim prior to 3/8/2020, there are no provisions to waive the waiting week.

  32. Marcy Flansburg

    How does the stimulus package pending the President’s signature impact UI benefits and amounts for new and recently filed claimants?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  33. Linda

    Unfortunately, I was laid off last year and apparently used my benefits for the year? The Home/Landing page says I already have a claim with a current benefit year…I was laid off again last week because of the COVID-19 pandemic. What can I do? Is an extension available? Can I get some help? Somewhere?

    1. Idaho Department of Labor Post author

      The CARES Act includes additional compensation, extensions and assistance for self-employed individuals. It may take several weeks to implement.

    1. Idaho Department of Labor Post author

      This FAQ might answer your question:
      Can employees work part time and receive unemployment?
      Yes. They can receive some or all of their weekly unemployment payment if they work part time. Gross earnings must be reported on the weekly certification during the week earned (not when paid). Click here to learn how the wages affect unemployment payments.

  34. Sandra Dee Borg

    My nail salon was shut down due to Idaho stay at home order March 25th. I understand under those circumstances independent contractors can apply for unemployment.
    Gig workers, freelancers, self-employed are eligible
    In an unprecedented move, the stimulus bill expands unemployment protections to gig workers, freelancers and self-employed individuals, who typically don’t qualify for unemployment benefits.

    Seth Harris, former Deputy U.S. Secretary of Labor, describes this aspect of the stimulus package as a “gigantic change,” but notes that it could be complicated to execute.

    “It will be harder [to calculate] because these workers don’t have a W-2 or an average weekly wage,” Harris says. “These folks have income that varies dramatically from week to week or month to month.”

    It’s not clear yet how state benefits will be calculated for these workers; unemployment is traditionally calculated as a percentage of weekly earnings, up to a maximum amount.

    How do I go about filing? Can it be done online?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

    1. Idaho Department of Labor Post author

      Yes.
      Are independent contractors or self-employed workers covered?
      Yes. The CAREs Act expanded the unemployment insurance program to include Pandemic Unemployment Assistance (PUA). This program allows payment for individuals who are not eligible for regular benefits, particularly self-employed individuals. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  35. Donna Suer

    If my UI benefits are depleted do I still qualify for the additional $600 in weekly benefits through the CARE package from the government?

    1. Idaho Department of Labor Post author

      Part of the CARES Act will extend regular unemployment insurance benefits once they exhaust. We anticipate that extended weeks will include the $600 per week. We are currently working with the federal government on implementation. Please continue submitting weekly reports for potential backdating.

  36. Karen Rossi

    If I apply now, will the new benefits apply that appear to be going into effect, i.e. full pay for 16 weeks?

    1. Idaho Department of Labor Post author

      We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications.

  37. MR

    If you had a disqualification for unemployment benefits for a year due to an overpayment, the employer you worked for had to close their premises due to the Covid19 and you no longer have an income is there an ability to apply for unemployment again within the disqualification year?

    1. Idaho Department of Labor Post author

      Please contact us for specific details. The overpayment and fraud denial provisions have not changed at this time.

  38. Becky Salassi

    If the Federal Stimulus package is approved do you know approximately how long it might be before that extra amount is added to our regular state issued unemployment? Or is it done separately? I have never filed unemployment before and feel at a loss at what to do… On a separate note, thanks for trying to deal with so many claims coming at once!!

    1. Idaho Department of Labor Post author

      We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications.

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  39. Dawn Crow

    I’m a hairdresser that works for herself, am I able to file and receive unemployment?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  40. Holly Burton

    Do we get the payment bump of the $600/week if we are already signed up for UI?

    1. Idaho Department of Labor Post author

      We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Please be assured you will be made aware of any changes that will potentially impact your unemployment benefit claim.

  41. Darci Richards

    Can people that have lost hours due to the coronavirus still apply for benefits for lost wages? They are working part time instead of full time.

    1. Idaho Department of Labor Post author

      This FAQ might answer your question: Can employees work part time and receive unemployment?
      Yes. They can receive some or all of their weekly unemployment payment if they work part time. Gross earnings must be reported on the weekly certification during the week earned (not when paid). Click here to learn how the wages affect unemployment payments.

  42. Pingback: Pride at Work – Coronavirus (COVID-19) Resources for LGBTQ Working People

  43. Nancy Elizondo

    Resubmitting again. The CARES bill gives $600 a week to self-employee people affected by mandatory shutdowns in their affected state. Like hairdressers in Idaho. Do they apply through IDOL for this benefit ?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  44. Tanya

    What if I am self employed? My business has been closed down due to Covid19. I heard we could also claim unemployment. Is this correct and if so how? Thank you I do understand how overwhelming this is for all of you.

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  45. Michael Anthony Pulizzi

    If i hav an exisisting UI claim how dors this new bill applied to it to extend my benifits past my current slotment?

    1. Idaho Department of Labor Post author

      Part of the CARES Act will extend regular unemployment insurance benefits once they exhaust. We anticipate that extended weeks will include the $600 per week. We are currently working with the federal government on implementation. Please continue submitting weekly reports for potential backdating.

  46. SB

    The presidents recent stimulus package states that self employed will be eligible for unemployment but according to your information your saying they do not. Why is this?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  47. Jake Lusk

    How are we supposed to get answers? Lines are always busy, we’re on shelter in place order. Can’t exactly go out and apply for jobs, very few people are hiring.

    1. Idaho Department of Labor Post author

      Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone. If you are looking for a job, this is the list of jobs that follow under the essential category: https://idahoworks.gov/ada/r/search/jobs?is_subsequent_search=true&tags=COVID-19+Essential+Job

  48. Joshua Roper

    How does a person apply for unemployment insurance if they are self employed – own their own business that has been affected?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  49. RJB

    You can’t answer questions here, and say to call the phone number. The phone number is busy every time I call. There isn’t even an option to wait on hold.

    1. Idaho Department of Labor Post author

      Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

  50. Leigh

    If my employer reduces my hours due to COVID-19 and I am eligible for only partial unemployment, am I still eligible for the supplemental $600 with the stimulus package that passed today?

    Also, how many hours does my employer need to reduce for me to be eligible for partial unemployment?

    1. Idaho Department of Labor Post author

      Part of the CARES Act may cover individuals who are not eligible for regular unemployment. We are currently working with the federal government on implementation. Please continue submitting weekly reports.

  51. Alex

    What if you own a small business and your clients have all canceled their orders and you are unable to earn an income?

    1. Idaho Department of Labor Post author

      Self-employment is covered under the CARES Act:
      The CAREs Act expanded the unemployment insurance program to include Pandemic Unemployment Assistance (PUA). This program allows payment for individuals who are not eligible for regular benefits, particularly self-employed individuals. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  52. Tisha Bonney

    Is Idaho taking part in the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) – Part 1 Emergency Increase in Unemployment Compensation Benefits (Section 2104). Provides for a federal-state partnership to make payments of regular compensation to individuals in amounts determined under state law plus $600.States will be fully reimbursed by the federal government for the extra payments?

    1. Idaho Department of Labor Post author

      We are working with our partners at U.S. Department of Labor for further details so we can implement the changes. We are working as quickly as possible to provide support for Idahoans, though it may take several weeks to implement. Please be assured you will be made aware of any changes that will potentially impact your unemployment benefit claim.

  53. anauthenticself

    Are you going to publish anything about self employed and/or individual contractors that appear to be covered under the Federal Unemployment program but whose certifications and claims get rejected by the Idaho DOL as “Monetarily Ineligible”? I don’t want to tie up phone time for you I am certain you are inundated but would appreciate some information since I have had no new jobs since last week and am unable to go to people’s homes under the Stay at Home Order.

    Thank you.

    1. Idaho Department of Labor Post author

      The CAREs Act expanded the unemployment insurance program to include Pandemic Unemployment Assistance (PUA). This program allows payment for individuals who are not eligible for regular benefits, particularly self-employed individuals. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  54. Pat

    What about independent contractors and contract laborers? How to file? What paperwork is required?

    1. Idaho Department of Labor Post author

      The CAREs Act expanded the unemployment insurance program to include Pandemic Unemployment Assistance (PUA). This program allows payment for individuals who are not eligible for regular benefits, particularly self-employed individuals. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  55. Chris Jones

    I am currently unemployed due to the virus. I will be returning to my previous job as soon as possible. I applied for UE benefits and was approved. However I must not have chosen the option of 16 weeks so I am required to look for a job. How do I change my application to reflect the correct information.

    1. Idaho Department of Labor Post author

      A claims specialist will need to make this change.

  56. Blake

    What about the self employed it contract workers? I run my own business, but apparently am non-essential.

    1. Idaho Department of Labor Post author

      This is a new FAQ:
      Are independent contractors or self-employed workers covered?
      Yes. The CAREs Act expanded the unemployment insurance program to include Pandemic Unemployment Assistance (PUA). This program allows payment for individuals who are not eligible for regular benefits, particularly self-employed individuals. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  57. IB

    How is the additional $600 paid out to those who file for and are approved for unemployment? Is it added to the amount listed in the claimant portal?

    1. Idaho Department of Labor Post author

      Here is an update FAQ:
      I heard I am going to get $600 more per week? When does this start?
      The CAREs Act expanded the unemployment insurance program to include Federal Pandemic Unemployment Compensation (FPUC). This program adds an additional $600 to each claimant’s weekly payment. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. You will be made aware of any changes that will potentially affect your unemployment benefit claim.

  58. Beach

    When will the additional money of $600 be added to weekly benefit amounts? What if you where on layoff with a call back, and now can not go back to work due to the shut down? Your site states benifts will not be extended, but the new cares act says it should be? I have been waiting for 10 days know to have my claim fixed, no one is calling and my “case person is not available”.

    1. Idaho Department of Labor Post author

      This is a new FAQ:
      I heard I am going to get $600 more per week? When does this start?
      The CAREs Act expanded the unemployment insurance program to include Federal Pandemic Unemployment Compensation (FPUC). This program adds an additional $600 to each claimant’s weekly payment. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. You will be made aware of any changes that will potentially affect your unemployment benefit claim.

    1. Idaho Department of Labor Post author

      The CARES Act includes additional compensation. We are working as quickly as possible to provide support for Idahoans, however these changes may take several weeks to implement. Please be assured you will be made aware of any changes that will potentially impact your unemployment benefit claim.

  59. Buffy Naillon

    What if we do gig work? Do we apply the same way. I still have some work just not as much. I understand I might still qualify under the new stimulus. Is that true? If so, what would I do?

    1. Idaho Department of Labor Post author

      The CAREs Act expanded the unemployment insurance program to include Pandemic Unemployment Assistance (PUA). This program allows payment for individuals who are not eligible for regular benefits, particularly self-employed individuals. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  60. Ashley

    Is a person able to receive unemployment benefits and receive FMLA at the same time due to COVID-19? Or would they only receive one or the other if they were eligible?

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

  61. Adrienne Sterner

    How does UI work with those laid off because of COVID-19 but who are still receiving SSDI payments?

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

  62. Ryan

    With the passing of the CARES act who qualifies for the additional $600 per week of unemployment? In my case I’m still employer attached but have had my hours reduced to half full time so 20 hours per week. Would I qualify for all or partial of that $600 stimulus?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  63. Robert Hillman

    If you are currently serving a suspension from UI, can you still recieve the payment from the federal government. It seems due to the wording of the Presidents relief package that you could still qualify for the federal money.

    1. Idaho Department of Labor Post author

      Please contact us for specific details. The overpayment and fraud denial provisions have not changed at this time.

  64. Chris A Johnson

    Will Idaho now supply benefits during covid19 to self employed business consultants whose billable hours have stopped due to client shut down orders?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  65. Jason

    I have been a fulltime Gig worker for Uber and Lyft since 2018. I have filed taxes as an independent contractor via my 2018 and 2019 taxes. My understanding is with 2 trillion stimulus package I can file for unemployment. The industry is destroyed for the time being due to the CoronaVirus. Also, will they go off my 2019 taxes that I just filed to calculate my weekly unemployment amount? Thank you for help.

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  66. Jason

    Can a fulltime independent contractor that filed taxes accordingly in 2019 qualify for unemployment do to the new 2 trillion stimulus package? Its my understanding that the package included independent contractors, free lancers ect.

    The industry is destroyed for the time being due to the CoronaVirus and as you know Idaho is on a stay at home order.

    Also, how will they calculate the weekly unemployment amount? Will they base the weekly amount off an individuals 2019 taxes?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  67. Pingback: Idaho Unemployment Benefits – With Hospitality

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  68. Christina Goold

    The CARES Act creates a temporary Pandemic Unemployment Assistance program through December 31, 2020 to provide payment to those not traditionally eligible for unemployment benefits (self-employed, independent contractors, those with limited work history, and others) who are unable to work as a direct result of the coronavirus public health emergency. Specifically, the CARES Act provides that a “covered individual” includes anyone who self-certifies that they are able and available to work but is unemployed or partially unemployed.

    Will Idaho be making unemployment available to self employed as stated in the Care Act?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  69. Elizabeth Noonan

    Is the claimant portal going to be updated to make it easier for independent contractors and the self-employed (as per new legislation) to submit weekly salary without having to call your office? Thank you.

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  70. Timothy Norton

    Will the $600 per week increase due to the federal coronavirus relief bill be applied automatically to my benefit and if so when?

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

      1. Cynthia Upchurch

        Can someone that has worked for a non-profit organizations that falls into a bracket where they do not pay into unemployment still file for unemployment if the facility is shut down due to the coronavirus

      2. Idaho Department of Labor Post author

        Yes. Part of the CARES Act may cover individuals who are not eligible for regular unemployment. We are currently working with the federal government on implementation. Please continue submitting weekly reports.

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the United States Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

      1. Lindsay

        Would you plz stop copying and pasting the same answer? If you do t know when updates will be made to the website for self-employed, just say so. The new bill states that we will be eligible. So, a human response would be nice, not just stating the same thing as in the FAQs over and over. We are seeking answers, and the only thing you are giving us is a brush off.

      2. Idaho Department of Labor Post author

        Even though multiple people are asking the same question, we are trying to answer each person, in case they are only checking for responses to their comment. Implementing the CARES Act will take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  71. Carrie G Lafon

    How do self employed people apply for Unemployment benefits? We are unable to work because of Governor Little’s Stay At Home directive

    1. Idaho Department of Labor Post author

      Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

  72. Courtney Gullickson

    How long will it take to be contacted if there is a pending issue blocking payments?

    1. Idaho Department of Labor Post author

      We do not currently have a time estimate. Our claims specialists are calling claims as quickly as they can.

  73. Kelsey Thomas

    The care package signed by the president of the United States states that benefits will be able to be extended for people that have exhausted their yearly claims .. and add 600$ on top of what they get approved for. Is this going to be the case in Idaho ?

    1. Idaho Department of Labor Post author

      We will post new information on the FAQs about any changes in unemployment insurance as soon as we have details.

    1. Idaho Department of Labor Post author

      We will post new information on the FAQs about any changes in unemployment insurance as soon as we have details.

      1. Kelsey Thomas

        Why doesn’t it have the extra 600? Isn’t that now a part of the care act signed by the president of the United States?

      2. Idaho Department of Labor Post author

        We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. You will be made aware of any changes that will potentially affect your unemployment benefit claim.

      3. Alexander

        Should I wait to file my weekly claim until the 600 dollars are added to the system, or will it be compensated at a later time?

      4. Idaho Department of Labor Post author

        You should go ahead and file. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several week You will be made aware of any changes that will potentially affect your unemployment benefit claim.

  74. Larry Bartowski

    Should self-employed people register for an account now? Or after the details with the department of labor are worked out?

    1. Idaho Department of Labor Post author

      We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  75. Jennie Kuoha

    I was suppose to start working at a job. But because of the CoronoaVirus they have halted the work due to Gov. Littles stay at home. I filed for unemployment benefits because of the stimulas package, which says I would be eligible because I have a job waiting. But I can’t find anything about it on IDOL site It says I qualify for zero but what about the stimulas package that was approved?

    1. Idaho Department of Labor Post author

      Additional compensation, extensions, and assistance for self-employed individuals are all coming as part of the CARES Act. We are working with our partners at U.S. Department of Labor for further details so we can implement the changes. We are working as quickly as possible to provide support for Idahoans. Please be assured you will be made aware of any changes that will potentially impact your unemployment benefit claim.

  76. Erica

    FAQ states…… “What if I leave work because my child’s school has temporarily closed, and I feel I have to stay home with the child?” Ummm…. It’s not a matter of, if I feel that I have to stay home, its as a matter of that I must stay home due to nobody open available to care for children ages 11, 9, 6. so therefore because of home schooling each child as well, it is impossible to work with 3 kids. How is it that this situation would not be eligible under the federal unemployment expansion??

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

  77. Julie Oliver

    My question was answered in the comments, thank you. Just leaving this so I will be notified when there is new information on unemployment for those of us that are self-employed.

  78. Jeanne Bourquin

    I know you will post the new information regarding self-employed UI when you get it, but my question is should you apply now or wait until Idaho has expanded if you are self-employed?

    1. Idaho Department of Labor Post author

      Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  79. Jan Moyer

    I did not see this, apologies if it has been addressed. Are there new allowances for eligibility for sole proprieters who have been mandated to stay home?

    1. Idaho Department of Labor Post author

      The CAREs Act expanded the unemployment insurance program to include Pandemic Unemployment Assistance (PUA). This program allows payment for individuals who are not eligible for regular benefits, particularly self-employed individuals. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  80. Christine

    Hello, I am trying to apply but it says my benefits are only 344.00 a week. I thought we were suppose to receive 600.00. Why does it only say 344?

    1. Idaho Department of Labor Post author

      The CAREs Act expanded the unemployment insurance program to include Federal Pandemic Unemployment Compensation (FPUC). This program adds an additional $600 to each claimant’s weekly payment. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. You will be made aware of any changes that will potentially affect your unemployment benefit claim.

  81. Debra A Thorvund

    Of I just returned to the workforce in December following 4 years off, am I eligible for unemployment if I was laid off because of Vivid 19?

    1. Idaho Department of Labor Post author

      Part of the CARES Act may cover individuals who are not eligible for regular unemployment. We are currently working with the federal government on implementation. Please continue submitting weekly reports.

  82. Melisa Studer

    I applied for benefits on the 22nd of March, I was put on a waiting week. Will people recieve the waiting week back pay since it has been waived and it was after the March 8th cutoff?
    How do we go about getting the waiting week pay?

    1. Idaho Department of Labor Post author

      The waiting was waived if it was claimed and payment was issued. Please check the claimant portal to ensure the weekly report was submitted for the week, and then view the payment information.

  83. Karla

    My job has temporarily closed due to Covid19. Do they still need to provide medical insurance ?

  84. David Leavitt

    I am a Spot/Gig worker who does computer repair work for people from home and have filed for unemployment. Since the expanded rules of the stimulus package were released, under these rules, I qualify for unemployment. My determination was made as ‘Monetarily Ineligible’ from the portal website because the system automatically boots you out if you don’t earn a minimum of $1,800. While MAXIMUS and the Department of Health and Welfare allows and counts my side work as hours worked towards SNAP benefits, the unemployment system says I didn’t earn enough money to qualify for unemployment. Is the State of Idaho going to wave the ridiculous rule that punishes the poorest workers in the state during this extreme emergency situation?

    1. Idaho Department of Labor Post author

      This information was updated on March 31: The CAREs Act expanded the unemployment insurance program to include Pandemic Unemployment Assistance (PUA). This program allows payment for individuals who are not eligible for regular benefits, particularly self-employed individuals. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  85. Robert Thornton

    Hi so due to the covid 19 I can not work I am self employed and I filed unemployment and filled out the certification .. I didn’t realize when the question about when I started work meant all the way back 5 months ago.. I do landscape work and it’s seasonal so I just put when I started this year now which was only a month ago. Now it says I’m monetarily ineligible.. it won’t let me fix the error what do I do.. I have 7 kids and a wife what do I do I really need help.. I keep trying to call but it’s busy all day long.. please help..

    1. Idaho Department of Labor Post author

      Claim specialists will need to assist with changes in a claim. Our staff is answering calls as quickly as they can. In the meantime, LiveBetterIdaho.org has other resources that might help you.

  86. Kaylee K

    Has there been any update related to the additional $600 benefit that was approved in the recent bill? Will persons collecting unemployment related to COVID be back-payed that $600 for the weeks already filed after March 8th? Is there a predicted timeline for this being released?

    1. Idaho Department of Labor Post author

      We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. You will be made aware of any changes that will potentially affect your unemployment benefit claim. We do not have a specific timeframe for this change yet.

  87. Wendy

    Many of us have been forced to shit down due to Covid and unable to pay our bills unless we are working. We are Self Employed and among the Millions across the nation struggling to find hope, financial stability and clarity in all this mess. There is nothing transparent about this stimulus bill other then “help is on the way” with no REAL deadline in site.

    How will this help self employed stylists across the state? Please no “generic – help is on the way” response like you’ve posted. Mainly because over 1 million workers in the USA are Self Employed. Many have been denied with a “No Eligible Program Available” notice to their/our claims. We need EXACT answers, not generic.

    1. Do we qualify for help under the new expansion?
    2. Does this only apply to those who have paid into the UI taxes or does it apply to ALL Self Employed?
    3. How “soon” will this be worked out so we can start paying our bills again?

    1. Idaho Department of Labor Post author

      This information was posted after you asked your question.
      We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. We don’t have a specific timeframe. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  88. Hope Brassey

    I was furloughed due to COVID-19, I will be returning to work once we reopen. But I accidentally responded “no” to returning to work after 16 weeks instead of “yes”. Now it says I have to search for work. Is there a way to fix this? I will be returning to work.

    1. Idaho Department of Labor Post author

      This FAQ was added after you asked your question:
      If the question was marked incorrectly, you will initially be coded as work seeking, but our claim specialists are correcting this for you as quickly as possible. Many customers answered this question incorrectly due to the unique circumstances we are in. If a claim specialist has already corrected your work search requirement, you will be asked if you maintained contact with your employer when you submit your weekly certification. If a claim specialist has not yet corrected your work search requirements, you will be asked to provide at least two work search contacts. Answer that you are unable to report two work search contacts for the week. A question will appear asking: “you indicated you did not seek work for this benefit week, is that correct?” Answer yes. You will be asked to select the reason you did not seek work. Click on Other. Indicate you will be returning to work with your employer as soon as COVID-19 restrictions subside. A claim specialist will review these weekly reports, waive the work search requirement and correct your work search status on your claim.

  89. Scott

    Are your offices still open? I need help with filing a claim, but your phone lines are down.

    1. Idaho Department of Labor Post author

      Our offices are all closed. Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

  90. Jesse

    Is the Department of Labor being more flexible on some of the requirements regarding monetary eligibility for example? I recently started returned to work for my current place of employment two months ago and now they have had to close down due to COVID-19 and cut my hours in half.

    1. Idaho Department of Labor Post author

      Yes. Part of the CARES Act may cover individuals who are not eligible for regular unemployment. We are currently working with the federal government on implementation. Please continue submitting weekly reports.

  91. Peyden Stephenson

    Yes I’m trying to file for extension, my last unemployment benefit check was last Thursday. My boss is sick, making us unable to work. I’ve been trying to call all local numbers, I ran over to my local offfice, closed to Covid-19. I attempt Boise phone number but all I get is a beeping sound. I don’t know what to do, who can I call, how long are local offices going to be close or how I can leave email. I’m starting to panic because I must file for last week, god willing I receive extension. I don’t know what would prevent me from receiving my first extension and the extra 600$ a week from the stimulus package that has passed. So I’m needing help with getting extension, hopefully file by today, 29th of Monday, I’m sure it’s very busy but I pray I receive my funds this Thursday or I don’t know what I’m going to do. Thank you, I’m starting to worry and I hope I’m able to get help. I know y’all are working hard, but not knowing if I’m eligible for extension and the 600$ weekly has me worried. So whatever I have to do as far as getting ahold of someone, please let me know.

    Thank you & God bless,
    P.D.S

    1. Idaho Department of Labor Post author

      The CARES Act will take several weeks to implement. Please go to LiveBetterIdaho.org to see other services that might help in the meantime.

  92. Garth Olsen

    What is with the no E-mail address in the contact information on the portal.
    Suggestion — They really need to hire a good temporary answering, messaging service with real live people directing the calls or callbacks. The one phone automated line is being overwhelmed so all you get a busy signal. This is frustrating for those having problems with the portal. I am confident you have great workers there that are really being overwhelmed.

    1. Idaho Department of Labor Post author

      Thank you for your suggestion. We have additional staff answering calls and are answering them as quickly as we can. We appreciate your patience as we try to help everyone.

  93. P. L.

    I am self-employed massage therapist and applied for Unemployment Insurance and was denied saying I was monetarily ineigible. Other friends have had the same thing happen. Do we start calling and emailing for help, or wait for the system to update and accept applications outside regular former guidelines? Or will we be called?

    1. Idaho Department of Labor Post author

      The CARES Act expanded the unemployment insurance program to include Pandemic Unemployment Assistance (PUA). This program allows payment for individuals who are not eligible for regular benefits, particularly self-employed individuals. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  94. Kate

    I’m am not currently working 40 hours at my employer because There is not enough business due to Covid-19. I have not been laid off and still employed by my employer but not making my normal wage due to cut backs. Do I qualify for UI?
    Also your FAQ section does not given enough answer during this new confusing time for workers. I tried contacting an UI specialist via phone or online chat but neither of which are currently working. This is making this whole situation so much for frustrating.

    1. Idaho Department of Labor Post author

      Did this FAQ answer your question:
      Can employees work part time and receive unemployment?
      Yes. They can receive some or all of their weekly unemployment payment if they work part time. Gross earnings must be reported on the weekly certification during the week earned (not when paid). Click here to learn how the wages affect unemployment payments.

  95. Christina Millard

    My company is a large airline. They are asking individuals to take voluntary unpaid leaves due to massive reductions in flight schedules. They have stated that they will not contest unemployment benefits but it would be up to the state. Would individuals taking those leaves be eligible for unemployment benefits?

    1. Idaho Department of Labor Post author

      It is difficult to address every situation. Please call a claims specialist for clarification.

  96. Megan

    I know Idaho Department of Labor is working on updating the unemployment system with the new stimulas package updates….If it takes a week or two to implement these changes will people be retroactively paid during the time department of labor is working to update the sytem?

  97. Adam Renner

    Phoning 208-332-8942 and only receive a busy signal. Tried chatting online and “no one is available.” How is this possible in today’s digital age to get no response whatsoever?

    1. Idaho Department of Labor Post author

      Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

  98. Kellie Branson

    I have been on unemployment for several weeks and ran out of my allocated benefits for the year,,weeks
    In the FAQ above as of March 30 there is a note that said that some claimants will be eligible for extended benefits. It says to continue to submit certification each week.
    I tried to do that on the claiant portal but I cannot as I don’t have the link that I need to add new emplyers each week, What should I do? Thanks so much!

    1. Idaho Department of Labor Post author

      If it has been over two weeks since you submitted a weekly report, you will need to reopen your claim. Log in to the claimant portal and select ‘apply for benefits.’ This will restart your claim and enable you to submit your weekly report on Sunday.

  99. Michelle

    Does a person who was in between jobs and is now quarantined qualify under the new legislation?

    1. Idaho Department of Labor Post author

      Does this FAQ answer your question?
      What if I am confined to my home because of COVID-19?
      It depends. If you are physically or mentally unable to work due to COVID-19, you generally would not meet the availability requirements to qualify for benefits. If you are isolated (quarantined) due to direction of a medical professional, local health district, your employer or state/local government, you may be eligible if you are off work because of COVID-19 and provided you are returning to work with your employer. If you are unemployed due to the Governor’s stay home order, you may be eligible for benefits.

  100. Kristie

    I submitted a claim and it says monetarily ineligible. But, with this expansion I should be eligible. When will these get resolved?

    1. Idaho Department of Labor Post author

      This is part of the CARES Act. We are currently working with the federal government on implementation. We encourage you to conitune submitting weekly reports.

  101. Mario Rivera

    How can I get an extension on my benefits I’m having trouble getting a job do to covid19. What’s the best time to call so I can talk to someone. It’s been a busy signal all day?

    1. Idaho Department of Labor Post author

      Part of the CARES Act will extend regular unemployment insurance benefits once they exhaust. We anticipate that extended weeks will include the $600 per week. We are currently working with the federal government on implementation. Please continue submitting weekly reports for potential backdating.

  102. Melanie Smith

    I am not sure I filed my claim correctly, I have tried to call but can’t get through. Is there a way I can talk with someone?

    1. Idaho Department of Labor Post author

      If there is a pending issue, a claims specialist will reach out to you. In the meantime, please continue submitting weekly reports.

  103. Jason

    Is the website updated. If not will they review each case? Claims seem to say Monetary ineligible for self employed workers. Thanks.

    1. Idaho Department of Labor Post author

      This is part of the CARES Act. We are currently working with the federal government on implementation. We encourage you to continue submitting weekly reports.

  104. Chelsea Stone

    I have 2 questions:
    1) I am drastically under-employed but still employed and normally have a production-based salary. My earnings are not known for 1 month after I work and therefore would only be able to report my part-time earnings 1 month at a time. Could I still qualify for unemployment during this Covid-19 crisis?
    2) I work in health-care that is non-urgent and my employer has allowed me to make the decision not to work (based on Governor Little’s stay-at-home order, CDC guidelines, WHO guidelines, and President Trump’s recommendations). The clinic I work at is still open and my co-workers have chosen to work, but I feel very strongly that the work I perform is non-urgent/non-essential and should be postponed during this time, as recommended by CDC, WHO and Idaho Public Health. Would I qualify for receiving under-employment benefits?

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

  105. Denise L Bennett

    How can I resend my claim? I was told today (Monday) that my employer is going to continue to pay their employees. So I need to resend my claim and application.

    1. Idaho Department of Labor Post author

      You’ll need to talk to a claims specialist. We appreciate your patience as we try to help everyone with questions.

  106. Seth Wilkins

    Please give us info about self employment unemployment insurance. The governor said it would be available.

    1. Idaho Department of Labor Post author

      We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  107. Sherrora D Jewell

    What if someone has a previously opened claim on file from this last year (on 09/22/2019 for instance} and it was denied and this person is needing to file a new claim due to the coronavirus situation. Is there a way to reopen the previous claim? Or, if that isn’t possible, is there a way to cancel the previous claim and open a new one? Why is it not allowing people to file more than one claim in the benefit year if the original claim was denied?

    1. Idaho Department of Labor Post author

      Please contact a claims specialist. We appreciate your patience as we try to help everyone with questions.

  108. rebecca olson

    I am a school bus driver .. if I don’t go back to work until august 2020 .. will I still qualified for attached employer so I don’t have to look for work otherwise do to the coronavirus put me out of work otherwise I would be still working

    1. Idaho Department of Labor Post author

      If you are unemployed due to COVID-19 related reasons and will be returning to work with your employer, you are not required to seek work or register for work with us. Answer ‘yes’ to the question asking if you are returning to work on your unemployment application. You are still required to submit your weekly reports and to maintain contact with your employer.

  109. Pingback: COVID-19 National Unemployment Help - Unemployment - Career Purgatory

  110. David Leavitt

    I am a Spot/Gig worker who does computer repair work for people from home and have filed for unemployment. Since the expanded rules of the stimulus package were released, under these rules, I qualify for unemployment. My determination was made as ‘Monetarily Ineligible’ from the portal website because the system automatically boots you out if you don’t earn a minimum of $1,800. While MAXIMUS and the Department of Health and Welfare allows and counts my side work as hours worked towards SNAP benefits, the unemployment system says I didn’t earn enough money to qualify for unemployment. Is the State of Idaho going to wave the ridiculous rule that punishes the poorest workers in the state during this extreme emergency situation?

    1. Idaho Department of Labor Post author

      Self-employment is part of the CARES Act. We are currently working with the federal government on implementation. We encourage you to continue submitting weekly reports.

  111. Madisson Prater

    What about back pay? I have issues pending stopping payment, which I have no idea why- laid off from both jobs, cut and dry, simple as that.

    1. Idaho Department of Labor Post author

      A claims representative will contact you by phone or email for additional information. It is not necessary for you to call or initiate a click to chat session with us to have the issue resolved. Continue to file your weekly certifications.

  112. Rachelle Trapp

    I applied on March 18th and was shown what I was estimated to receive. I still have received no communication or payments. I’m concerned because I need to talk with someone and have tried all avenues. I’m starting to have concerns that no one will contact me. I understand there is a lot of chaos going on and am trying to remain positive.

    1. Idaho Department of Labor Post author

      This FAQ might answer your question:
      How long does it take for someone to receive their first payment?
      If there is nothing preventing payment, likely in about a week after filing. If there is an issue preventing payment, claims are worked in the order filed. Unfortunately, right now, due to extremely high claims volume, there will be a delay.

  113. Rachel Henn

    Do I qualify for unemployment insurance if I went from working 60 hours a week to 40? I have two jobs and one closed temporarily because it’s a restaurant but I am still working at the other.

    Also I live in Idaho but work in Washington. Which state should I seek unemployment insurance through?

    1. Idaho Department of Labor Post author

      We would recommend calling the claims center so we can determine where you wages have been reported. If you worked in Idaho in the last 18 months, you may qualify in Idaho. Otherwise, you will probably be required to file in Washington because your employer paid taxes on your wages to that state.

  114. Jerimiah A Hamby

    Can you receive benefits if your employer puts you on furlow because of lack of work due to the covid?

    1. Idaho Department of Labor Post author

      If you are unemployed due to COVID-19 related reasons and will be returning to work with your employer, you are not required to seek work or register for work with us. Answer ‘yes’ to the question asking if you are returning to work on your unemployment application. You are still required to submit your weekly reports and to maintain contact with your employer.

  115. Tyler Mason

    I applied for unemployment benefits 2 weeks ago because I was under quarantine at home while awaiting results of my Covid19 test. After applying I was deemed monetarily ineligible. I believe this was due to my self employed work from last year not being included in the quarters.

    Now that this pandemic unemployment bill has passed I should be eligible. I have returned to work but my hours have been cut and I am facing being laid off within the next few weeks.

    When will my claim status be updated? I have tried calling multiple times a day for the last week and a half and the phones are always busy, I’ve tried chatting but they always say no one availability, and I’ve tried emailing.

    I’m getting very stressed and I’m facing eviction.

    Please don’t give me a canned response.

    1. Idaho Department of Labor Post author

      We cannot answer questions about specific claims in a public forum and you will need to talk to a claims specialist for more information than our general answers which meant to help everyone. On self-employment – We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim. For short-term help, the website LiveBetterIdaho.org is a good resource. We encourage you to review the different options listed there.

  116. Russ Freestone

    Two statements in the FAQs are confusing and misleading to the self-employed:

    (1) If you are unemployed due to the Governor’s stay home order, you may be eligible for benefits.

    (2) NEW March 30: Are Independent contractors or self-employed workers covered?: … Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications.

    When I tried to apply for benefits I could not because the application REQUIRES one to agree to search for a job and submit certifications. This is impossible for me to do because of the stay-at-home order, and safety considerations because I am in a high-risk group.

    PLEASE change the March 30 FAQs addition regarding the self-employed so that we are not mislead into believing that it is possible to apply now.

    Thank you.

    1. Idaho Department of Labor Post author

      It is possible to apply now; this gets your claim in the system for when the CARES Act changes are available. Enter your work history on the online application as self-employment.

  117. K Davidson

    The system will not send me a verification email. How can I receive a verification email so I can begin my application for unemployment. (I have made certain my email is correct.) I have also tried to call (208) 332-8942, however, I can not get through as the phone lines are busy.

    1. Idaho Department of Labor Post author

      If there is a pending issue, our claims specialists will call you. Otherwise, please be patient as we try to help everyone with questions. We are answering phones as quickly as we can.

    1. Idaho Department of Labor Post author

      A claims representative will contact you by phone or email for additional information. It is not necessary for you to call or initiate a click to chat session with us to have the issue resolved. Continue to file your weekly certifications.

    1. Idaho Department of Labor Post author

      If you are unemployed due to COVID-19 related reasons and will be returning to work with your employer, you are not required to seek work or register for work with us. Answer ‘yes’ to the question asking if you are returning to work on your unemployment application. You are still required to submit your weekly reports and to maintain contact with your employer.

  118. Shannon A Mckey

    Once the $600 starts to get distributed, will it be from that payment forward, or will it be backdated to the beginning of the claim? Will it be in one lump sum, or prorated over multiple weekly disbursements?

    1. Idaho Department of Labor Post author

      This FAQ was updated after you posed your question: The CAREs Act includes Federal Pandemic Unemployment Compensation (FPUC), which adds an additional $600 to each claimant’s weekly payment. This is effective for weeks claimed with the week ending April 4, 2020, but we need additional guidance from the U.S. Department of Labor as well as to make programming changes which could take several weeks. If you are eligible, you will receive your regular weekly benefit amount now, and then you will receive the $600 retroactively when we get it programmed.

  119. Jenna L Thorson

    Is there a way that we can be kept up-to-date, such as an email notification, as to when they have it figured out and ready for self-employed people to apply for the unemployment?

    1. Idaho Department of Labor Post author

      On the right side of the blog, you’ll see this: Subscribe to this Blog. You can put your email address in there and you will get emails when new information is added.

  120. brandon notz

    Will the 600 dollars a week from the federal government be back paid for weeks that we have not recieved it due to the process taking time for it to take effect?

    1. Idaho Department of Labor Post author

      This FAQ was recently updated with more information: The CAREs Act includes Federal Pandemic Unemployment Compensation (FPUC), which adds an additional $600 to each claimant’s weekly payment. This is effective for weeks claimed with the week ending April 4, 2020, but we need additional guidance from the U.S. Department of Labor as well as to make programming changes which could take several weeks. If you are eligible, you will receive your regular weekly benefit amount now, and then you will receive the $600 retroactively when we get it programmed.

  121. Angel McGehee

    It has been absolutely impossible for me to get in contact with any representative from the unemployment office.

    The phone line is busy. The chat line is busy online.

    I am not sure if I made a mistake filing or not, but it says I will be getting $0. Even though my employer had to shut down and lay us all off because of Covid-19. What do I do? Please contact me!!!

    1. Idaho Department of Labor Post author

      We cannot answer specific claims questions in a public forum, but we are answering the phone calls as quickly as we can. Being monetarily ineligible may be covered as part of the CARES Act. We are currently working with the federal government on implementation. We encourage you to continue submitting weekly reports.

  122. estevan

    Is there a way to amend a claim that’s already been filed? also, why is the number provided not working?

    1. Idaho Department of Labor Post author

      A claims specialist would have to help you amend the claim. Our phones are overwhelmed with the number of calls we are getting but the number is working. We are answering calls as quickly as we can.

  123. Madisson Prater

    What about back pay if I’m still waiting on pending issues? I’m laid off, cut and dry, simple as that. I’m not willing to lose out on money that I know I am granted because you guys take however many weeks to sort this out

  124. Adrianna Holt

    I had just started working at a job in January and as such was found monetarily ineligible. My employer stopped giving everyone hours including me due to Covid-19. Does the cares act change this so that I can receive something? If so, do I need to do anything special or just keep submitting my weekly forms?

    1. Idaho Department of Labor Post author

      This is part of the CARES Act. We are currently working with the federal government on implementation. We encourage you to continue submitting weekly reports.

  125. Jessica

    HELP PLEASE! I have tried since LAST Monday, a week ago, to contact via phone, always busy, emails, never get a reply, web chat after 15 mins waiting get kicked out. I understand it’s busy but when someone needs to edit or fix their application there should be an option in the portal, since it’s not, the only option is to try to contact the office – that is virtually impossible!

    1. Idaho Department of Labor Post author

      Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

  126. Craig Hanson

    My employer has not cut our hours back but has cut our pay back 15%. Is there UI to make up the loss?

    1. Idaho Department of Labor Post author

      Idaho does not currently have a program to address this situation. If your hours have been reduced to less than full time, you could potentially qualify for benefits.

  127. Carrie S. Bohanan

    I work and live in Idaho but have out of state drivers license how do i get unemployment.

    1. Idaho Department of Labor Post author

      This FAQ should answer your question: Can I apply for benefits if I do not have an Idaho driver’s license?
      Yes. If you file online and have an identification card or out-of-state driver’s license, your online profile information will remain unverified, but please continue with the online application.

  128. Bill Miles

    My son’s claim has a pending issue stopping payment.

    Your FAQ says not to contact IDL, they will contact him.

    Your downloadable portal guide says there is a “manage pending issues button” under “manage claims” It is not there that we can find.

    Is there a way to resolve this in a timely manner?

    1. Idaho Department of Labor Post author

      Our claims specialists will call about pending issues. It looks like you’ve caught something in the guide that needs to be updated. We’ll check on that – thank you for alerting us to that.

  129. Sharon DeLaHunt

    I was laid off in 2019 and exhausted my unemployment insurance benefits. I am still looking for work. I understand I am eligible for extended UI benefits under CAREs, but I don’t see any way to apply on the Idaho site. How do I apply for extended benefits?

    1. Idaho Department of Labor Post author

      This FAQ answers the question generally; details are still being worked out.
      I have exhausted my UI benefits. Are additional benefits available?
      Yes. The CAREs Act expanded the unemployment insurance program to include Pandemic Emergency Unemployment Compensation (PEUC). This program extends benefits for claimants who exhaust their regular benefits. We are working with the U.S. Department of Labor on further details so we can implement these changes. If you have exhausted benefits, please continue to submit your weekly certifications. You will be made aware of any changes that will potentially affect your unemployment benefit claim.

  130. Z J

    I see per your FAQ that you will be working with the US Dept of Labor to implement the additional $600 per week to unemployment payments. If someone applied for benefits this week, but your office delays implementing the CAREs act for another couple weeks, will your office be offering back payments for that lost time, as Washington State is doing? Thank you.

    1. Idaho Department of Labor Post author

      This FAQ was updated after you asked your question: The CAREs Act includes Federal Pandemic Unemployment Compensation (FPUC), which adds an additional $600 to each claimant’s weekly payment. This is effective for weeks claimed with the week ending April 4, 2020, but we need additional guidance from the U.S. Department of Labor as well as to make programming changes which could take several weeks. If you are eligible, you will receive your regular weekly benefit amount now, and then you will receive the $600 retroactively when we get it programmed.

  131. Daryl L Hunter

    I have a tour business that has been outlawed for awhile, I though am also collection early ssi because I had to go on early because of cancer, now gone. No more reservers or retirement. am I eligible or disqualified because of the SSI even though I need my business to make ends meet? Thanks

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

  132. Pingback: Cooper Norman - PPP Loan and Debt Forgiveness Calculator, Idaho Unemployment Updates, and EIDL vs PPP

  133. Michelle

    If I quit my job prior to the pandemic and am now unable to find work do I qualify for benefits? I know typically I would not but has that changed with the shelter in place order?

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

  134. Alicia Ellis

    I signed up for the unemployment due to being laid off because if covid and my weekly certification says disqualified due to issue. The phone number is not working and I haven’t received any email regarding the issue. Who do I contact to get this fixed?

    1. Idaho Department of Labor Post author

      This FAQ might answer your question:
      Should I contact the department if I have pending issues on my claim?
      No. A claims representative will contact you by phone or email for additional information. It is not necessary for you to call or initiate a click to chat session with us to have the issue resolved. Continue to file your weekly certifications.

  135. Carissa

    I exhausted my benefits early this year and it says I do not have any money but I can still file. Will I receive an extension or not?

    1. Idaho Department of Labor Post author

      We can’t answer individual claims questions, but this answers the general question:
      I have exhausted my UI benefits. Are additional benefits available?
      Yes. The CAREs Act expanded the unemployment insurance program to include Pandemic Emergency Unemployment Compensation (PEUC). This program extends benefits for claimants who exhaust their regular benefits. We are working with the U.S. Department of Labor on further details so we can implement these changes. If you have exhausted benefits, please continue to submit your weekly certifications. You will be made aware of any changes that will potentially affect your unemployment benefit claim.

  136. Kristi

    My unemployment claim falls outside of the normal guidelines. I am self employed and I filed a claim last week (3/22 to 3/28 2020). You wrote “Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.” I entered my work history but the site says that my current claim will expire on 4/4/2020 because I am “Monetarily Ineligible”. I understand that the system isn’t designed to help individuals who are self employed, but I am afraid that my current claim will be deleted from the system when it expires on 4/4/2020. What can be done to prevent the current claim from being deleted? Thank You

    1. Idaho Department of Labor Post author

      Claims will not be deleted while we are waiting for guidance from the U.S. Department of Labor and implementing the changes into our system.

  137. PATRICK JAM

    So i filed for unemployment after 3/08 and had a waiting week. Do i need to file an Appel to receive the payment for my waiting week funds ?

  138. Denise

    I just moved here and was actively looking for a job when the virus hit. I’m older and in a higher risk category making it harder to be employed. I am currently receiving Medicad benefits. Would I qualify?

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

  139. Debbie White

    If Idaho does get the $600.00 stimulus will it be back dated to the original date of when you received your first UI payment?

  140. steve

    I am self employed small business owner for over 20 yrs, all of my income and contracts work have been cancelled. I have applied for unemployment as self employed, but my status says monetarily ineligible. what does that mean, do I receive benefits or not

    1. Idaho Department of Labor Post author

      Self-employment is part of the CARES Act. We are currently working with the federal government on implementation. We encourage you to continue submitting weekly reports while we work through this.

  141. Jeff Jones

    I heard I am going to get $600 more per week? When does this start? NY is beginning their additional payment on April 5th. Please do not give this standard statement that you have been giving below:

    The CAREs Act expanded the unemployment insurance program to include Federal Pandemic Unemployment Compensation (FPUC). This program adds an additional $600 to each claimant’s weekly payment. We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. You will be made aware of any changes that will potentially affect your unemployment benefit claim.

    1. Idaho Department of Labor Post author

      We don’t have more information to provide at this time. Once we have the information, we will share it in the FAQs.

      1. Edwin

        That is unacceptable. It shouldn’t take that long to release the money, the money should of been given starting the first week. Will it be back paid?

  142. Debbie

    If someone takes a voluntary leave of absence do they qualify for benefits? It is in part, health related because of the virus. Unsure about going back to work within 16 weeks because the job is in education and they may not reopen until the fall.

    1. Idaho Department of Labor Post author

      This FAQ may answer your question: What if I quit my job because I am generally concerned over the COVID-19 virus?
      It depends. Quitting for health reasons may be good cause. This would be determined on a case-by-case review.

  143. BND

    Will the $600 extra per week be back paid for the time it takes to get it implemented into your system? For example if it took 2 weeks for you guys to get it set up, would people be back paid the 2 weeks, or $1200? Thank you 🙂

  144. Sabre

    Hello. I messed up on the amount I made last week and can’t get through on the phone – constant busy signal. May I email someone the corrected amount? Also, my old direct deposit info was in there and the payment already sent. I updated with the new info. What’s going to happen now?

    1. Idaho Department of Labor Post author

      You’ll need to talk to a claims specialist to fix your claim. Please be patient as we try to help everyone with questions.

  145. Yeah no

    Do you think responding to almost everyone replying to this blog post,

    Lawmakers agreed to a significant expansion of the unemployment insurance program. Additional compensation, extensions, and assistance for self-employed individuals are on the way. We’re working out the details with our partners at the U.S. Department of Labor and hope to implement the changes as soon as possible. We will update the FAQs when we have new information.

    Really helps? Come on. Give everyone some real responses, not the “Company Line” response.

    1. Idaho Department of Labor Post author

      Unfortunately, we don’t have more detailed information than this currently. We are updating our FAQs as new information is available.

  146. Carrie Hennrich

    Are wage reductions going to be covered? I was notified I would receive a significant wage reduction, but retain full time employment. My employer indicated that unemployment can help bridge the gap.

    1. Idaho Department of Labor Post author

      Idaho does not currently have a program to address this situation. If your hours have been reduced to less than full time, you could potentially qualify for benefits.

  147. Crystal

    Is the $600 federal money going to be retroactive from when the bill was signed to when you guys finally get it set up and we start receiving it.

  148. jana

    I have been unable to get the portal to accept my profile. Since Monday, on Explorer AND on Chrome, the profile Submit button dumps me back to the log in screen to start all over again. Can someone please help me? Thanks.

    1. Idaho Department of Labor Post author

      A claims specialist will have to help you with your issue. Thank you for your patience as we try to help everyone with questions.

  149. Shannon

    I got my first payment for my state unemplyment. Will you be BACK paying the 600 Federal payment? What date will you being back to to start the payments? And thank you for worjing so hard and swiftly!

  150. John Smith

    It looks like IDOL is just spamming the same copy-paste responses. This is a crisis and the one time that many people truly need help, it seems like they are stonewalling applicants. Way to go, guys.

    1. Idaho Department of Labor Post author

      If more than one person asks the same question, we are answering each person, in case they are looking only for their individual comment. We are also updating the FAQs daily. Unfortunately, we do not have a timeframe for when the CARES Act will be implemented, but it likely will be several weeks.

    1. Idaho Department of Labor Post author

      We are working with the U.S. Department of Labor on further details so we can implement these changes, which could take several weeks. You will be made aware of any changes that will potentially affect your unemployment benefit claim.

  151. Justis Jones

    I have a over paid balance and was let go due to Covid 19 from my job as a RV salesman. Are you going to take all of my benefits to repay that?

    1. Idaho Department of Labor Post author

      There have been no changes to overpayment recovery.

  152. Reagan

    I have to make a correction and I have a question but I sent an email on monday and haven’t heard back yet. I have been repeatedly trying to call all week but all I can get is a busy signal. How can I contact someone to help me?

    1. Idaho Department of Labor Post author

      Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

  153. Lisa Cheney

    How do I make edits to my claim? I am self employed and wasn’t sure what category to file under (this was before the wavier on the weekly applications went into effect) I listed LOA when it should have been Layoff. I also made a mistake of saying “no” on the working full time hours, when I was in fact working full time. Currently my claim states that I am Monetarily Ineligible and not able to fix these errors. Is their anyone I can speak to? All the numbers I have called are “busy” with no way to leave a message.

    1. Idaho Department of Labor Post author

      You cannot edit your answers on your claim, only your work history. Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We appreciate your patience as we try to help everyone.

    2. Rob

      Same thing happened to me I left an email to the appeals office and had to send in tax returns to change the montary eligibility to pending … It might have to take a couple weeks for everything to change

    3. Brian Garcia

      Same exact thing happening with me. Because the wages we added were from self employment, the system automatically determinesvus monetarily ineligible because it has not yet been updated to handle the new eligibility. All we can do really is wait for them to update the system. Call your local office and instead of pushing 2 for unemployment agent, press 1. Ive gotten through to someone every time. Hope this helps.

  154. Jeremy

    Will the added $600 weekly CARES benefit be added RETROACTIVELY for previous weeks paid out at the normal benefit amount once Idaho get it figured out?

    1. Idaho Department of Labor Post author

      We are waiting on guidance from the U.S. Department of Labor on the CARES Act and don’t have specific answers on the $600 payment yet. We will post updates to the FAQs as soon as we know.

  155. dean francois

    currently on unemployment…if i report income that reduces my wba do i still qualify for the $600 bonus? what if it is reduced to 0?

    1. Idaho Department of Labor Post author

      We are waiting on guidance from the U.S. Department of Labor on the CARES Act and don’t have specific answers on the $600 payment yet. We will post updates to the FAQs as soon as we know.

  156. hannah

    I know wait times are, understandably, very long right now, but if my claim says “pending issue stopping payment”, how long could it take for a claims specialist to reach out? And if I am determined eligible, will I be backpaid for the time I spent waiting for someone to contact me or does payment start from the date of approval regardless of claims filed weekly prior to being contacted?

    1. Idaho Department of Labor Post author

      Our staff are calling claimants as quickly as they can. We do not have a time estimate, however. We do appreciate your patience.

      1. Bill Miles

        I realize your are swamped, but that doesn’t stop you for blocking a claim for a pending issue.

        Your portal guide states a “manage issues” button under “manage claims”. Where is it?

      2. Idaho Department of Labor Post author

        Our claims specialists are working on pending issues as quickly as they can. The guide appears to have a mistake in it. Thank you for pointing it out, we will look into that.

  157. PATRICK JAM

    Please tell me what i need to do to get paid fir the waiting week that was waved by our governor. I filled after March 8. Do i need to file an appeal?

    1. Idaho Department of Labor Post author

      The waiting week will be fixed automatically by our computer system.

  158. Matt Hill

    I was laid off a week before the massive layoffs due to COVID and now the economy and job search has become significantly more challenging. I am already registered for UI and receiving benefits, but those will likely run out before the a similar job is available for me. Will I still be able to participate in the additional funds related to the CAREs

    1. Idaho Department of Labor Post author

      We are waiting on guidance from the U.S. Department of Labor that we hope will answer your question. We will post updates to the FAQs as soon as we know.

  159. Sam

    I am a self-employed independent contractor and just applied for UI. It says I am ‘Monetarily Ineligible’. I’m assuming that’s because you haven’t implemented the self-employed status yet of being allowed for Covid-19.. you’re ‘working on it’? When you DO implement it….. will you be automatically making changes to those applications that will then qualify? If not, what do we need to watch for or do?????

    1. Idaho Department of Labor Post author

      Please apply for benefits online at labor.idaho.gov/claimantportal and continue to submit your weekly certifications. Enter your work history on the online application as self-employment. We will inform you of any changes that will potentially affect your unemployment benefit claim.

  160. Denise Mattero

    I just recently moved here from out of state and was actively searching for a job when the virus hit. Do I qualify for unemployment?

  161. Melisa Studer

    How will we be notified that the stimulus payment has been applied to our weekly claim? And will we be notified how much of the extra $600 we will be receiving?

    1. Idaho Department of Labor Post author

      We are waiting on guidance from the U.S. Department of Labor on the CARES Act and don’t have specific answers on the $600 payment yet. We will post updates to the FAQs as soon as we know.

  162. Jonny

    So I’ve already been receiving benefits during this covid time period. I haven’t been receiving my extra “600” a week. Will I receive retro or back pay for the weeks I’ve been filing after the CARE/FPUC was signed into act?

    1. Idaho Department of Labor Post author

      We are waiting on guidance from the U.S. Department of Labor on the CARES Act and don’t have specific answers on the $600 payment yet. We will post updates to the FAQs as soon as we know.

  163. Kimberly

    Our company is furloughing over half of it’s staff, and first they’re opening up for employees to “volunteer to furlough”. If they don’t have enough volunteers, they will then force decisions on who is furloughed. If you volunteer, would you still qualify for unemployment benefits?

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

  164. Mike

    I know things are backed up as every form of communication is difficult. I filed on March 15th and my claim states pending issue stopping payment. I believe I reopened a claim I had from Oct. 2019. Do you at least have an ETA when this will get resolved. Im sure i speak for a lot of us in that this is very frustrating.

    1. Idaho Department of Labor Post author

      We understand the frustration. Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

  165. Idaho

    I returned to work in January after being a stay at home parent for a few years because childcare is so expensive. I only worked two months before being laid off, but desperately needed, and miss, the income. My boss told me she was notified by unemployment that if you worked your current job at least 30 days, and were hired before March 8, you would be able to receive unemployment based on the new laws passed with the COVID. Is this correct? If so, how do I get my claim changed to eligible so that I can receive the unemployment payments?

    1. Idaho Department of Labor Post author

      Please call a claim specialist to get answers to your specific claims questions.

  166. Amber C Jones

    With the CARES ACT enhancing each individual’s weekly benefits by adding $600 to their original benefit amount, does this change the number of part time hours and income an individual may make during the week claimed and still receive benefits? Specifically, can the claimant earn 50% -150% of their original benefit amount ONLY or earn up to the same percentages of the original benefit amount PLUS the $600 and receive some or all of their unemployment benefits?

    1. Idaho Department of Labor Post author

      If you are eligible, you will receive your regular weekly benefit amount now, and then you will receive the $600 retroactively when we get it programmed.

  167. Daryl L. Hunter

    My tour business collapsed, it is a single person business. I though am also on SSI; however, it doesn’t pay enough to live on and my reserves got wiped out after two cancer fights. Does my SSI disqualify me from relief.

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

  168. Mia Isabella Aicher

    I filed for unemployment but it says “pending issue” and I cant get ahold of the office. Should I just wait?

    1. Idaho Department of Labor Post author

      Yes. A claims representative will contact you by phone or email for additional information. It is not necessary for you to call or initiate a click to chat session with us to have the issue resolved. Continue to file your weekly certifications.

  169. Dorothy Kathleen Palmer

    we just moved out of Idaho to az our work history is in Idaho. can we still file for idaho unemployment ?

  170. Brian

    How soon can we expect the system to become updated to handle the new eligibility?

    1. Idaho Department of Labor Post author

      We do not yet have a timeframe but it may be several weeks.

  171. Tonya

    This is an extraordinarily challenging time for our workforce, for everyone everywhere. Thanks for all you do.

  172. Julie

    I work as a kitchen staff employee for an Idaho public school district where I am in constant close proximity contact to co workers and I am diabetic. I feel it is in my best interest to stay at home until a positive solution has been found for the Coronavirus. Am I eligible for UI benefits?
    Thanks!

    1. Idaho Department of Labor Post author

      It depends. Quitting for health reasons may be good cause. This would be determined on a case-by-case review.

  173. Matthew Campbell

    I just want to say thank you for all of the work that you are doing. I know that there is an overwhelming amount of unemployment claims being made….an increase approximately 3000% the normal amount. I appreciate how hard you all must be working there to make everything happen as smoothly as possible. Thank you so much! It is appreciated by everyone that you are helping.

  174. Anthony Kantner

    If you accepted a pay cut but hours were not reduced, do you qualify for unemployment?

    1. Idaho Department of Labor Post author

      Idaho does not currently have a program to address this situation. If your hours have been reduced to less than full time, you could potentially qualify for benefits.

  175. Michael Daly

    I know things are quite busy but kudos to you as there was movement on my account and I should receive first payment next week. This payment does not include the supplement. Is there an ETA as to when we will receive that payment. If we are approved for unemployment will we automatically receive the supplement?

    Thank you for coming through.

    1. Idaho Department of Labor Post author

      We are working with the U.S. Department of Labor on the implementation of the CARES Act. In addition, Idaho, like all states, will need to change its unemployment insurance system in order to make payments to people authorized to receive additional benefits so it may be several weeks.

  176. Idaho

    I understand that you are super busy, but it is very frustrating for those of us trying to pay bills. I’ve been calling daily (like everyone else here), getting a busy signal. There is no where to email, so I left a comment here yesterday. Everyone else’s comments are getting answered, but mine got deleted with no response. I went back to work a few months ago, and was laid off with the social distancing requirements because I can’t work from home (company reason, not mine). My boss told me to apply for unemployment because part of the pandemic unemployment is including employees who have been at their employer at least 30 days and we’re hired before March 8, who otherwise wouldn’t qualify. My claim was denied. I have been filing waiting weeks and trying to get through. I understand you are overwhelmingly busy, but what is the process? Is there a virtual wait list somewhere? With no way to email and lines that just ring busy so you can’t even leave a message…there is no way to fix the claim. Please help

    1. Idaho Department of Labor Post author

      We’re answering questions on social media as quickly as we can, but haven’t gotten to them all yet. Our phone lines are overwhelmed with the number of calls we are getting. You may also try our Click to Chat feature, but it is busy as well.

  177. TIMOTHY MARK EASTABROOK

    So, an furloughed employee filed with an out of state DL— what happens next as he cannot go get a new ID license because the DL offices are closed?

    1. Idaho Department of Labor Post author

      If you file online and have an identification card or out-of-state driver’s license, your online profile information will remain unverified, but please continue with the online application.

  178. Pingback: COVID-19: State Unemployment Guidance and Actions - Nichols Accounting

  179. Bunita Barnowski

    If there is a Pending issue, stopping payment. How long does it take for a claim specialist to get ahold of a person by e-mail or by phone?

    1. Idaho Department of Labor Post author

      We do not have a time estimate but our staff is making calls as quickly as possible.

  180. Dave Bacon

    Hi There I’m checking my claim status and it says “Monetarily Pending” can you tell me what that means?

    1. Idaho Department of Labor Post author

      If your status is “Pending Issue Stopping Payment,” additional information could be needed to determine if you are eligible for benefits. A claims representative will contact you by phone or email for additional information to resolve your issue.

  181. Hanz

    I recently successfully filed a claim for UI. My Work Search Status is “Work Seeking”. From what I have read, I need to actively log 2 employer contacts each week. But, how do I gather contact info if all I can do right now is apply online? I registered through the Idaho Job Seeker site. But, when I applied for jobs through the site, it just redirected me to the company’s website to apply. That does not give me a contact name or number. I am applying through several websites to several jobs. But, I don’t have a way to gather real person’s contacts. I am concerned how that may effect my benefits as I complete my weekly certifications. Can you please advise?

    1. Idaho Department of Labor Post author

      If you are unemployed due to COVID-19 related reasons and will be returning to work with your employer, you are not required to seek work or register for work with us. Answer ‘yes’ to the question asking if you are returning to work on your unemployment application. You are still required to submit your weekly reports and to maintain contact with your employer.

  182. Gretchen Minshew

    I too have the “Pending Issue Stopping Payment.” What could be the information you need? I’m happy to provide it! I filed (first time filer) weeks ago, have emailed and nothing…please help!!!

    1. Idaho Department of Labor Post author

      We do not have a time estimate but please know that our staff is calling claimants as quickly as they can.

    2. Runaway Native

      I also have Pending Issue Stopping Payment and no way to file a weekly certification.. no one to talk to or get help from I’m stressed

      1. Idaho Department of Labor Post author

        If your status is “Pending Issue Stopping Payment,” additional information could be needed to determine if you are eligible for benefits. A claims representative will contact you by phone or email for additional information to resolve your issue. The claims specialists are calling claimants as quickly as they can.

  183. Bill Miles

    Do Covid-19 unemployment applications require the IDOL to obtain verification from the employer? Could this be a source for “payment stopped due to impening issue” problems. If so, what can be done about it?

    1. Idaho Department of Labor Post author

      If your status is “Pending Issue Stopping Payment,” additional information could be needed to determine if you are eligible for benefits. A claims representative will contact you by phone or email for additional information to resolve your issue. They are working on claims as quickly as they can.

  184. Kelsee garcia

    I applied for UI as a self employed individual the day they passed the cares act. I still haven’t been approved and know it will take time but will I get back paid from the date of application once I am accepted?

  185. Michelle

    What if I recently started the job, only received one paycheck, then was laid off due to COVID-19, with a promise to return to work. Would I still quality under the CARES Act?

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

  186. Diarra Gipson

    I was laid off due to COVID-19, and was told I am not eligible due to an overpayment that has since been rectified. I was also told there may be some exceptions made to these situations. I also spoke with Gov. Little’s office regarding the enhanced $600/week since those are Federal funds. Since those will be dispersed via the Sate, will I also not be eligible for those enhanced benefits?

    1. Idaho Department of Labor Post author

      Please contact us for specific details. The overpayment and fraud denial provisions have not changed at this time.

  187. Michelle

    For Those who are currently penalized for 52 weeks; Can those apply for the benefits??….. is there any exceptions due to this pandemic where people lost their job with no fault of their own….

    1. Idaho Department of Labor Post author

      Please contact us for specific details. The overpayment and fraud denial provisions have not changed at this time.

    1. Idaho Department of Labor Post author

      Here is the newest information: The agency will start processing Federal Pandemic Unemployment Compensation payments in the next two weeks. Payments will be processed in the same manner as regular benefits (Bank Card or Direct Deposit) and are retroactive for weeks claimed effective to March 29, 2020. All claimants receiving regular unemployment insurance qualify for the additional $600 and do not need to take further action. Please do not contact the department directly for payment dates. When the payments are made, they can be viewed online at labor.idaho.gov/claimantportal

  188. Krista

    Thanks for handling the ridiculously increased workload and trying to help us as quickly as possible. I can’t imagine the stress of having to deal with all the calls, emails, and chats from people not reading the FAQ first. How frustrating!

    Great job, keep it up!!

  189. Michaela

    Are they planning on backdating the expansion payments once it has been implemented?

    1. Idaho Department of Labor Post author

      Here is the most recent information: The agency will start processing Federal Pandemic Unemployment Compensation payments in the next two weeks.Payments will be processed in the same manner as regular benefits (Bank Card or Direct Deposit) and are retroactive for weeks claimed effective to March 29, 2020. All claimants receiving regular unemployment insurance qualify for the additional $600 and do not need to take further action. Please do not contact the department directly for payment dates. When the payments are made, they can be viewed online at labor.idaho.gov/claimantportal

  190. Alisa C DeFort

    Thank you for all of your hard work to implement the additional federal funds funds for Unemployment claimants. Once you have streamlined the process for us, will current Unemployment Recipients be awarded the additional weekly $600 retroactively ? If so, what week would be the beginning date. I am trying to budget accordingly. Thank you again.

  191. Pingback: How to File For Unemployment Benefits Online in Every State – All Games Zone

  192. Pingback: How to file for unemployment benefits online in every state - YSD Marketing News

  193. Pingback: What to know about unemployment, stimulus checks in Washington and Idaho – KREM.com – ResumeLord

  194. Jess

    How will I know if I am eligible for the CARES act? As in will it show on my homepage of my UI claim? And if so when will/was this implemented?

  195. Chris

    How come they say someone will contact u or issue will be resolved..but nothing is happening..its been almost three weeks…an still says pending issue stopping payment..

    1. Idaho Department of Labor Post author

      Our unemployment insurance staff is calling claimants as quickly as they can to clear up pending issues.

  196. Heather C. Hansen

    I’m not receiving my weekly unemployment payments and I don’t know why. I’m unable to get a hold of anyone at the unemployment office. Regardless of when I call, I always get a busy signal. When I send an email, I never receive a response. When I attempt to chat, no one is available. What should I do?

    1. Idaho Department of Labor Post author

      Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

  197. Eric Boyd

    Once you figure out the extra 600 is it going to be back pay for the weeks that we have not received it for yet?

    1. Idaho Department of Labor Post author

      We have new information on the $600 benefit: The agency will start processing $600 Federal Pandemic Unemployment Compensation benefit payments in the next two weeks. People currently filing or receiving benefits under the state’s regular unemployment insurance program already qualify for the additional $600 and do not need to take further action. The benefit is retroactive to March 29, 2020, and ends with the week ending July 25, 2020.

      1. Dawn Pierce

        In the next two weeks meaning the $600 will start posting after 4/28/20 or that starting now and over the next two weeks the $600 is being posted?

  198. NV

    I work full time and part time, my part time job put me on furlough, am I able to collect unemployment from my part time job if I am still working full time at my regular job?

    1. Idaho Department of Labor Post author

      It is difficult to address every situation; each situation will be determined individually. Please continue to submit your weekly certifications, answer the questions honestly, and we will contact you for additional information regarding your eligibility.

  199. Heather Penley

    My unemployment exhausted two weeks ago. I have kept filing my certification since. When will unemployment extensions occur due to Covid19 and will it be retroactive?

    1. Idaho Department of Labor Post author

      Here is updated information: The CARES Act includes Pandemic Emergency Unemployment Compensation (PEUC). This program extends benefits for claimants who exhaust their regular benefits. We expect first payments to occur in late April. If you have exhausted benefits, please continue to submit your weekly certifications. The benefit is retroactive to March 29, 2020, and ends Dec. 26, 2020. Once the program is implemented, we will inform you of any necessary requirements by phone, email, or mail.

  200. Nater Tater

    Other states around us and to the east started receiving their extra $600 already. We are on three weeks since the passing of the CARES act, how much longer will it be? I am a programmer, I know it doesnt take 3 weeks to implement a change like this in the system, i could have had it done in less thank a week, it should only be a few lines of If/Then/When code with a few mathematical algorithms.

    1. Idaho Department of Labor Post author

      The agency will start processing $600 Federal Pandemic Unemployment Compensation benefit payments in the next two weeks.

    2. Jim Sheetz

      I’m also a programmer. I don’t think it should even have needed recoding. This should have been a parameter, not hard code.

  201. Pingback: How to Qualify for Pandemic Unemployment Assistance - Boise Regional REALTORS

  202. spencerwilds

    Sorry if duplicate question. My weekly certification application was denied for excessive earnings. Does the $600 get added to my weekly benefits? If so, will my weekly applications be reevaluated if my earnings fall within the newly projected amount?

    1. Idaho Department of Labor Post author

      All claimants receiving regular unemployment insurance qualify for the additional $600 and do not need to take further action.

  203. Micah

    I have been filing a claim for the last 3 weeks but it is always “No Payment-Monetary Pending” status on my claim. I don’t know if I need additional information or am I not just qualified for this? Please help! I am unemployed because of the COVID-19, but I will be back at work when things get normal again. Please help.

    1. Idaho Department of Labor Post author

      If your status is “Pending Issue Stopping Payment,” additional information could be needed to determine if you are eligible for benefits. If a claims representative is not able to resolve the issue without speaking with you, they will contact you by phone or email for additional information to resolve your issue. Please be advised that your issue status on the Claimant Portal takes overnight to reflect resolved issues.

  204. Jessica

    I’ve pending, “Pending Issue Stopping Payment” for over 2 weeks. I was laid off due to Covid 19 and will be returning to work when they let me. I know you guys are overwhelmed. This might help other people if you can answer how long to correct everybody account for answering wrong. I answered 1 of the questions incorrectly. I will be returning to work once this all calms down.

    1. Idaho Department of Labor Post author

      If the question was marked incorrectly, you will initially be coded as work seeking, but our claim specialists are correcting this for you as quickly as possible. Many customers answered this question incorrectly due to the unique circumstances we are in. If a claim specialist has already corrected your work search requirement, you will be asked if you maintained contact with your employer when you submit your weekly certification. If a claim specialist has not yet corrected your work search requirements, you will be asked to provide at least two work search contacts. Answer that you are unable to report two work search contacts for the week. A question will appear asking: “you indicated you did not seek work for this benefit week, is that correct?” Answer yes. You will be asked to select the reason you did not seek work. Click on Other. Indicate you will be returning to work with your employer as soon as COVID-19 restrictions subside. A claim specialist will review these weekly reports, waive the work search requirement and correct your work search status on your claim.

Comments are closed.