Labor Offices Closed to the Public Until Further Notice

This news release was updated March 30, 2020, to reflect Gov. Brad Little’s latest executive orders and proclamation regarding the coronavirus.

 

NEWS RELEASE

For Immediate Release: March 18, 2020
Information Contact: Georgia Smith, 208-332-3570 x 2102

Idahoans can still file claims online for unemployment insurance

In response to Gov. Brad Little’s state-wide stay-home order and extreme emergency declaration to slow the spread of coronavirus, the Idaho Department of Labor offices will be closed to the public until further notice.

The closure was effective starting Thursday, March 19, however the public can still access the agency’s services online and through the phone.

“We are still open for business and available to serve our customers,” said Idaho Department of Labor Director Jani Revier. “These closures simply allow us to do our part to help slow the transmission of COVID 19.”

According to Revier, the social distancing move will help protect the agency’s customers and staff from potential exposure to the coronavirus.

Idaho residents can access the agency’s services online and over the phone using the following methods:

Many of Labor services are available to the public on the agency’s web site. Job seekers can register for work, look for jobs, research careers, file for unemployment insurance and learn about on-the-job training opportunities such as apprenticeships and Idaho Job Corps. Businesses can post job listings, pay unemployment insurance taxes, report new hires and more – all online.

-end-

 

28 thoughts on “Labor Offices Closed to the Public Until Further Notice

  1. Michele

    I need help with filing a claim. I am a bus driver and not able to work until this virus is waved and I can drive kids to school. I got a letter in mail and Im trying to find out what to do next. I updated work history. I have a claim number. Please help. Let me know what else I can do to receive a check.

    Reply
    1. Idaho Department of Labor Post author

      We cannot answer specific claims questions on social media. Please contact a claims representative at (208) 332 8942 for help.

      Reply
      1. Brian

        Replying to Idaho Dept of Labor, please read —

        Nobody is answering that number you provide though. When you call it you’re greeted with a message saying the office is closed. This morning and on Friday 20th, in my experience.

        And I cannot file online just because I don’t have an Idaho driver’s license (I’m a WA resident, job was in Idaho). What the hell?! I got laid off on 3/19. Now I’m reading that this office is closed until 4/3. I’ve been trying everything to file a claim. If you work for the ID Dept of Labor, please contact me on the best route I should take. I need benefits ASAP. I’ve paid a lot into this through taxes with this job I lost. There must be a lot of other eastern WA residents who had Idaho jobs going through this same, big problem I’m going through right now.

      2. Idaho Department of Labor Post author

        This might answer your question: Can I apply for benefits if I do not have an Idaho driver’s license?
        Yes. If you file online and have an out-of-state driver’s license or identification card, your online profile information will remain unverified, but please continue with the online application.

      3. Idaho Department of Labor Post author

        Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

      4. Alms

        You state that people can still access your services online? What if people don’t have home internet?
        As you recall the IDOL closed several locations justifying that services could still be provided at the libraries. Guess what? The libraries are also closed and how are people without internet and access to your office able to get anything done? Do you really expect people that have lost jobs to have access to home internet, fax, printer, and copier? Why is it that public entities can comfortably close to the public while still having the safety of their jobs?

      5. Idaho Department of Labor Post author

        We are sorry for the inconvenience. Our offices were closed as part of the governor’s state of emergency order. We are answering phone calls as quickly as we can.

      6. Idaho Department of Labor Post author

        Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

      7. Kris

        Try to get through……I also have a question and have been trying to call for over an hour. I do understand the situation though, wish there was emailing available.

      8. Idaho Department of Labor Post author

        Thank you for your patience as we try to help everyone with questions.

  2. Connie Moering

    Will the State of Idaho exclude healthcare workers from receiving the new Emergency FMLA and Emergency paid sick leave COVID-19 programs. Additionally, what constitutes a healthcare worker, all employees in our clinics? Physicians and Nurse Practitioners? Nurses? Non clinical support staff?

    Reply
    1. Idaho Department of Labor Post author

      For FMLA questions, please contact US Department of Labor at 1-866-487-9243.

      Reply
  3. Brian

    As a WA state resident who just lost their job in Coeur d’Alene ID, with no driver’s license, I am unable to file for a claim online. And whenever I try to call the Idaho Dept of Labor at (208) 332 8942 I’m greeted with either a message saying the office is closed or I hear a busy signal. I’ve tried calling 6x since Friday 3/20. I was laid off 3/19, my last day at work.

    I need to file a claim immediately for peace of mind and to be on top of this. Idaho DoL, please advice me on what my next steps should be.

    Reply
    1. Idaho Department of Labor Post author

      This might answer your question: Can I apply for benefits if I do not have an Idaho driver’s license?
      Yes. If you file online and have an out-of-state driver’s license or identification card, your online profile information will remain unverified, but please continue with the online application.

      Reply
    1. Idaho Department of Labor Post author

      Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

      Reply
  4. isidro velasco

    me pide licencia de manejo de idaho pero vivo en jackpot nv me trslado a twin falls cada dia y rgreso que ago para llenar la parte donde el perfil ya que mi licensi es de nevada gracias pos su tiempo.

    Reply
    1. Idaho Department of Labor Post author

      ¿Puedo solicitar beneficios si no tengo una licencia de conducir de Idaho?
      Sí. Si usted puede entregar su solicitud en línea y tiene una licencia de fuera del estado de Idaho o una tarjeta de identificación, la información de su perfil se guardará sin verificación, pero usted podrá continuar completando su solicitud en línea.

      Reply
    1. Idaho Department of Labor Post author

      Our phone lines are overwhelmed with the number of calls we are getting. We have additional staff answering calls and are answering them as quickly as we can. We do not have a time estimate however. We appreciate your patience as we try to help everyone.

      Reply
  5. Rebecca Spencer

    Please provide a means to leave a voice mail message or email for questions to be answered via email or a call back, cannot get through as phone line is always busy.

    Reply
  6. Elizabeth montgomery

    Is there an email address? I have been trying to call but all lines are busy and the chat service is busy as well and I need answers as to why my weekly claim was denied?

    Reply
    1. Idaho Department of Labor Post author

      We do not have an email address. We ask for everyone’s patience as we try to help all claimants who have questions.

      Reply
  7. Amy John

    I’ve filed my weekly claim and now it shows I am disqualified for an issue. I can’t get through on the phone lines and I never received an email with any issues. What am I suppose to do? I should have received a payment this week.

    Reply
    1. Idaho Department of Labor Post author

      Our claims specialists will contact you about issues on your claim.

      Reply

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